Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out.
A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards :
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Ensure that all Guest complaints managed, recorded, and resolved promptly
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports, as required
- Inform Departments of special requests, early / late departures, room changes and other Guest requests
- Maintain good communication and work relationships in all hotel areas
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow :
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
- Two years Front Desk experience
- Knowledge of the hospitality industry
- High level of IT Proficiency
- Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and / or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited.
An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Front Desk Agent
Celebrate style at Aloft El Paso Downtown, a hip new hotel that's part of the revamped O. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination re...
Travel Nurse RN - Radiology - $2,836 per week in El Paso, TX
TravelNurseSource is working with TRS Healthcare to find a qualified Radiology RN in El Paso, Texas, 79925!. TRS Healthcare is seeking a Registered Nurse who is licensed to work in TX, and has Radiology - Cardiac Cath Lab experience. Current Registered Nurse license to work in the state of TX. Benef...
Travel Registered Nurse - Cath Lab - $2,852 per week in El Paso, TX
Our Credentialing Specialists are experts! They'll help you navigate the onboarding requirements wherever you go! They'll also help you keep track of licenses and certifications, so you never have to worry about things like that. QS Nurses is looking for the best of the best! We're here to help you ...
Travel Registered Nurse - Cath Lab - $2,745 to $2,829 per week in El Paso, TX
Traveling Registered Nurse, Travel, Cath Lab, RN – Cath Lab, Contract, Travel, Traveling Nursing, Assignment, Registered Cath Lab, Cath Lab Nurse, Cath Lab RN, Cath Lab Nurse, Cath Lab Travel Nurse, Healthcare RN, Cath Lab Nursing, Nurse RN, RN Nurse, Contract RN. If you’re seeking a Travel Cath Lab...
Travel Physical Therapist (PT) - $2,426 per week in El Paso, TX
Offering some of the most competitive pay packages available, we prioritize the well-being and flexibility of our travelers!. Being a Women-owned, Veteran-operated company, we take pride in supporting the individuals who work selflessly to help those in need. Join our dynamic team and embark on a re...
Remote Equity Trader Job in El Paso, TX | Part Time
Higher capital levels offered for excellent performance and risk management. Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders. We are a global team, united by the common goal of financial excellence. Our cult...
House Sitter Wanted - Seeking Trustworthy House Sitter In El Paso, Tx $65/Hr
Are you a responsible and trustworthy individual looking for a house-sitting opportunity in El Paso, Texas? I am in need of a reliable house sitter to take care of various tasks while I am away. I am seeking someone who is attentive and detail-oriented as they will be responsible for ensuring the we...
Licensed Health Insurance Agent: El Paso
PSG works with multiple clients for numerous Licensed Agent roles across the United States, Our Senior Licensed Agent Recruiters can help you find the right position, and will be there every step of the way to ensure your success! We take a look at your location, experience and preferences, and help...
Housekeeping & Public Area - Hotel Indigo El Paso, TX
Position: Housekeeping & Public Area - Hotel Indigo El Paso, TX. Clean elevators, including walls, polish stainless steel, clean mirrors, & mop floors. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classificat...
Locum Physician (MD/DO) - Neurology in El Paso, TX - Excellent Benefits 2024-09-18
LocumJobsOnline is working with Weatherby Healthcare to find a qualified Neurology MD in El Paso, Texas, 79902!. Weatherby can help you build a custom career plan, with multiple positions available for you today. Paid malpractice insurance; pre-paid travel and housing expenses. In addition to provid...