Intake Specialist

VirtualVocations
Fremont, California, United States
Full-time
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A company is looking for an Intake Specialist to work remotely in a full-time, entry-level position.Key Responsibilities : Answer initial calls from clients and assess their needs for EAP servicesComplete EAP Intake Forms and connect clients to appropriate resources or counselorsScreen for safety issues and provide referrals for various concerns, including legal and financial issuesRequired Qualifications : Proficiency in IT applications and database managementExperience in a professional call center or scheduling environment is a plusReliable internet connection with specified download and upload speedsFamiliarity with Microsoft Outlook and Office programsStrong commitment to customer service

14 days ago
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