Store Manager - Fair Oaks, VA

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter Elite Jewelers.

Are you the right applicant for this opportunity Find out by reading through the role overview below.

Our employees are essential to our success.

Your role at Elite Jewelers :

As a part of our Sales Team, you are responsible for providing a superior experience to our valued customers. In addition, you will :

• Maximize the sales and standards performance of all Team Members.
• Achieve profit goals as determined by the Company by controlling markdowns, expenses, and payroll.
• Oversee the sales floor and inventory functions.
• Monitor the showcase displays (i.e. ticketed properly, clean, and properly displayed).
• Effectively delegate assignments and responsibilities to Team Members and closely supervise their completion. Provide assistance and training as necessary.
• Advise the District Manager of merchandise requirements and excesses. Compile and follow up on guest requests.
• Respond promptly and accurately to all management directives. Strictly adhere to Company guidelines pertaining to discount policies.
• Follow Company guidelines regarding window and showcase displays as outlined in the Visual Selling System and Promotion Books / Sign Changes.

Advise management of Guest comments and responses to advertising programs.

• Conduct regular Store meetings in an effort to keep Team Members well informed about Company policies and procedures.
• Advise Team Members of all upcoming special events (i.e. promotional events, diamond events, etc.) and promotions. Execute the necessary planning and preparation to guarantee the success of those events.
• Keep management informed of the marketing, merchandising, and credit programs of competitors within the area.
• Maintain a high level of guest service and follow-up.
• Recruit and select Team Members to Company standards and guidelines. Match individual abilities to the position requirements.
• Attend monthly Managers’ meetings.
• Evaluate Team Member performance to determine progress and identify developmental needs.
• Perform other duties as assigned.

Skills & Abilities :

• Ability to achieve outstanding sales performance and to lead and train by example.
• Display a positive and enthusiastic attitude to inspire and motivate others to achieve and attain goals.
• Delegation and follow-up skills.
• Decision Making : Uses sound judgment to make good decisions based on information gathered and analyzed.
• Teamwork : Interacts with people effectively. Able and willing to share and receive feedback.
• Work Standards : Sets and maintains high performance standards.
• Motivation : Maintains a high level of productivity and self-direction.
• Reliability : Completes work in a timely and consistent manner.
• Problem Solving : Analyzes problems through gathering and organizing all relevant information.
• Adaptability : Able to effectively deal with change and diverse people.
• Planning & Organization : Plans and organizes tasks and work responsibilities to achieve a desired outcome.
• Communication : Listens effectively. Paraphrases and ensures that customers are happy with their choices.
• Integrity : Adheres to organizational policies and procedures.

Benefits :

• Employee discount.
• Flexible schedule.
• Base pay plus commission on sales.
• Health insurance (Full-time team members).
• Paid vacation (Full-time team members).
• Tuition reimbursement, including DCA courses based on position.
• Training.

Qualifications :

• Bachelor's degree or equivalent.
• 3+ years of retail sales, customer service, or management experience.
• 2+ years of jewelry sales (Required).
• Experience leading and motivating a sales-focused team.
• Fluent English.
• Spanish (preferred).
• Work authorization.
• Must be able to work weekends and holidays.

Must be able to work from open to close.

Work Location : In person.

Elite Jewelers is an equal opportunity employer committed to promoting diversity at all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

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