Remote Inside Sales Representative - Bilingual English / Spanish
at arrivia Miami, FL About This Job :
Our sales representatives fulfill the travel and vacation dreams of our members every day, by helping them use their incredible member benefits like free hotel stays and airline tickets, and greatly discounted cruise packages.
If you thrive in a competitive, high-energy environment this may be your last stop for a fulfilling career where you can write your own paycheck!
We work hard. We play hard. We make moneya lot of it. Our compensation plans are unmatched, including a base pay, uncapped commission, bonuses, and daily incentives.
Responsibilities :
- Able to understand and demonstrate consultative selling techniques
- Make outbound calls for the majority of your shift
- Personally responsible for meeting monthly individual goals, quotas and metrics
- Directly responsible for selling arrivia's packages and services
- Become an arrivia brand expert to assist members in finding the products that are best for them
- Assist members with understanding program benefits and consult them on product inquiries
- Manage member information confidentially and accurately to ensure transactions are processed correctly
- Collaborate with team members to meet monthly goals
- Understanding of the importance customer service plays in sales
- Able to listen to the members travel needs and wants and customize a package that fits best
- Able to overcome initial reluctance and objections
Requirements :
- 2+ years sales experience
- Verifiable track record of success in a sales role
- Comfortable making outbound and taking inbound member calls
- Communication skills to help explain the products and services to the members
- Ability to be successful in a performance, commission and bonus driven environment
- Passion to help members, co-workers and growth of the company
- High school diploma
- Self motivated and able to learn quickly.
- Ability to work in a fast paced, quickly changing environment.
- Demonstrated experience handling escalated customer service issues and to provide resolution by negotiation.
- Ability to handle multiple tasks at the same time; strong time management
Remote Work Requirements :
Computer Requirements :
- Must have Antivirus installed
- Windows PC or Laptop
- Not Permitted Mac Desktop, Mac Book, Mac Surface Pro, Chrome Book or Tablet
- Video capability
- Windows is 8.1 or 10.
- CPU : 1.5 GHz or higher dual core processor
- RAM : 4 GB of RAM.
- Hard Drive : At least 250MB free space.
- Network Adapter : Must have an Ethernet adapter
- No Wireless Connections are permitted
Internet Information
- Minimum Download & Uploads Speed 30 Mbps
- To test your Internet speeds you can go to www.speedtest.net
Who We Are :
Welcome to arrivia . We specialize in making brands better through the power of travel. With more than 55 years of combined experience, were a merger of three powerhouse brands (in case youve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations.
With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.
Were focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey.
Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning.
Were on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Our Core Values : Here at arrivia we
Here at arrivia we
- Stay Curious - Explore new challenges and make space to learn, grow and improve
- Keep it Real - Earn trust through open, honest and clear communication
- Own it - Seek ways to make an impact and take action.
- Win Together - Create a culture of connection and inclusion where everyone can be their best
Additional Benefits :
- Exclusive Employee Travel Rates on Cruises, Resorts & Hotels, Tours, Car Rentals*
- Medical Health Insurance
- Dental & Vision Coverage
- 401K Plan
- Long Term Disability & Life Insurance
- Pet Care Insurance
- Legal Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program
- Dedicated Employee Enrichment & Recognition Programs
- Special local, dining and merchandise offerings
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