eCommerce Shipping Specialist

Job Description

Job Description

Summary of Position

To assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders.

Role and Responsibilities

• Adheres to the assigned work schedule and punctuality are an essential function of the job.
• Ensures work areas are maintained and organized. Work areas are cleaned at the end of each day. Maintains cleanliness in storage and production areas.
• Maintains a positive, team-oriented relationship with management, peers, and subordinates.
• Efficiently package all items for shipment. In an accurate and timely fashion ship out all sold product to the correct customer.
• Locate and collect all orders for shipping.
• Handle all customer service related to order fulfillment including but not limited to, requests for tracking information, local pick-up requests and combined shipments.
• Maintains the shipping supply inventory and generate requests proactively to restock supplies.
• Maintain a records database tracking shipping costs and quantity of parcels shipped.
• Maintains and assures safety in work areas.
• Ensures compliance with policies and procedures.
• Meets goals and fulfills responsibilities.
• Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Required Skills & Qualifications

Physical Requirements

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer / location. Alternative work locations may be offered as appropriate.