General Manager - Cleveland Hopkins International Airport (CLE)

Job Details

Description

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

ABOUT US

We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Job Description

Our General Manager is pivotal in overseeing the airport's overall operations and management. This position involves strategic planning and coordination of various departments, including ground handling, passenger services, maintenance, and security, to ensure efficient and safe airport operations.

You are responsible for liaising with airline partners, regulatory bodies, and government agencies, ensuring compliance with aviation regulations and standards.

You will also focus on financial management, business development, and customer satisfaction to enhance the airport's reputation and profitability.

WHAT IT’S LIKE TO WORK AS A GENERAL MANAGER

• You like working as a team, toward a common goal
• Oversee all operational aspects of the company, including ground handling, customer service, and maintenance
• Develop and implement strategic plans to enhance operational efficiency and customer satisfaction
• Manage and lead a diverse team of department heads and supervisors
• Monitor operational performance against key performance indicators and objectives
• Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration
• Drive business growth through innovative service offerings and strategic partnerships
• You have a great attention to detail
• You enjoy working with a team or individually to accomplish your tasks
• Like to build long term relationships with your customers
• Physical activity may include : Position is generally sedentary, sitting for long periods of time, with occasional mobility in an office environmentAbility to lift up to 25 poundsBe able to hear and respond to the spoken voice and to audible alarms generated by an office environmentAbility to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessaryEffectively communicate with colleagues and clients, both in-person and through electronic meansTasks may involve repetitive motions of the wrists, hands and or fingers due to continuous typing or writing

Qualifications

• Minimum age of 18 years old
• Ability to read, write, speak, and understand the English language, to include documents
• 10 years of experience in airport or aviation management, including leadership roles
• Strong understanding of aviation regulations, operational safety, and security protocols
• Proven track record in strategic planning, financial management, and team leadership
• Excellent communication, negotiation, and interpersonal skills
• Knowledge of the Aviation Industry
• Comfortable working with computers, mobile devices, and tablets
• Ability to pass a drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Airlines are 24 / 7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

The successful PrimeFlight Aviation Services team member brings their A game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc.

without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.