Customer Service Specialist

MFS Talent
Newark, CA, US
$40-$50 an hour
Full-time
  • Shift : Day - 8 hours, 40hrs / week-Work location : Onsite, Newark, CA-Compensation : $40 to $50 per hourDuties and Responsibilities-Answers telephone calls and emails and provides information such as invoice status, check information and additional Accounts Payable inquiries.
  • Routes or directs telephone calls that require information not available to customer service staff to appropriate areas.

Ensures that follow-up is provided for all inquires.-Assists Accounts Payable Department with vendor statement reconciliations.

  • Ensures all invoices are date stamped with the date received by the Accounts Payable Department and is appropriately sorted for processing on a daily basis.
  • Ensures that all invoices requiring approval are entered into the system for recording.-Ensures that customer needs are met, follow-up occurs for all requests and questions are responded to promptly and quality assurance processes are maintained.
  • Maintains supplies for the department.Education Qualifications-High School Diploma or GED equivalentExperience-At least 1-2 years of experienceLicenses and Certifications-NoneBenefits-Health / Dental / Vision Insurance-Sick time off
  • 4 days ago
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