Description
About the Role
Location : Work from Home - Indiana residents (initial on-site training - Saginaw, Michigan)
Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?
Join our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.
Be the first line of defense in solving new and challenging vehicle repair issues.
Why Apply
- Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
- Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match;
paid time off; paid holidays; and more.
What to Expect
- Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
- You'll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
- Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
- Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
- Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.
Want to Learn More?
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Watch this video to discover more about what you can expect in this role :
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Have Questions?
Engage directly with our Talent Acquisition (TA) team via live chat during business hours :
- Chat hours : M-F 8 - 5 Eastern time / 7 - 4 Central time; closed on some holidays
- TA will respond to after-hours questions the next business day.
Skills for Success
Required Skills
- Strong understanding of automotive engine, electrical, drivetrain and / or infotainment systems
- Able to use electronic service manuals
Eligibility Requirements
- High school diploma or equivalent
- Five or more years of recent experience as a mechanic in a full-service shop
- Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
- Valid driver's license
- Able to work shifts within the center’s hours of operation : Monday - Friday7 - 8 Eastern time / 6 - 7 Central timeNo weekends!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
Nice to Have
- Electric vehicle (EV) experience
- Microsoft Office experience
- Typing skills
Remote Work Requirements
- Indiana resident
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Secluded and distraction-free work environment
Why Join Our Morley Family
The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides your total compensation package.
Health & Wellness Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program (earn a reward for getting your annual wellness checkup)
- Programs to quit tobacco use and manage chronic conditions (, diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance
Benefits to Make Your Life Easier
- Teladoc : Free online access to doctors 24 / 7
- 24 / 7 nurse help desk
- Patient advocacy : Free 24 / 7 help with benefit questions and claims issues
- Family, financial and estate guidance (will) services
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