Description
About the role
As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers.
You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager.
The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser / stock associates and cashiers.
You will report to the store management team.
Join us to become an industry expert in a fun and thriving retail company!
You will
- Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
- Create and foster a sales-focused environment through the development of team members
- Open and close the store
- Help with training and leadership of team members
- Oversee cashier, merchandising, and sales floor activities
- Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
What we're looking for
- 21 years of age or older
- Ability to work a full-time schedule as business requires
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities
- 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying / resolving customer issues, and coaching peers or team
- Strong interpersonal skills with a positive and engaging attitude
- Value collaboration and acting as a team player
- Desire to develop knowledge of product and services
- High school diploma or equivalent preferred
Physical Requirements (with or without accommodations)
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
We offer
- Paid Time Off (PTO)
- Generous store discounts
- Health care plans (medical, prescription, dental, vision)
- 401(k), HSA, FSA, Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development, industry knowledge, and wine, spirits, and beer education
- Consumer classes
More!
Grow with us!
Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year.
Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people.
We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at / About-us / Careers!
Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.
Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.
Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
Retail Fragrances Sales Associate, Galleria at Houston - Part Time
Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. Prolonged periods of standing/walking around the store or department. Now is an exciting time f...
Retail Cosmetics Sales Beauty Advisor - Dior Beaute, Galleria at Houston - Part Time
Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience Who You Are Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way Strong organizat...
Seasonal Retail Fragrances Sales Associate - Cartier, Galleria at Houston
Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. Prolonged periods of standing/walking around the store or department. Now is an exciting time f...
Retail Supervisor, Full Time, Merchandising - Shops at The Galleria
About the RoleIn this role, you will support the store leadership team by performing functional tasks as assigned. Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner. Support completion of work before o...
Seasonal Retail Sales Support Specialist - TravelPro, Galleria at Houston - Full Time
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Macy's is proudly America's Department Store. Some of Macy's top executi...
Retail Front End Supervisor - Full-Time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. If you want to grow your retail career with a caring and inclusive organization, come joi...
Retail Part-Time Store Associate, Fabletics (Houston Galleria - Houston, TX)
Fabletics Retail Store at the Houston Galleria at Houston, TX). Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion. Using cutting edge technology you will enable our Customers to shop seamlessly between our website...
Store Director - Houston Galleria
The Store Director will effectively lead, develop and support the sales and/or operations of a Tiffany store to meet and/or exceed sales and profitability targets. Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client related experience (e. The Store Dire...
Food & Beverage Supervisor - Urban Star - Hyatt Regency Houston Galleria
Located next to the Houston Galleria in Uptown Houston, Hyatt Regency Houston/Galleria is steps from the city’s most fashionable shopping, dining, and entertainment. The Hyatt Regency Houston/Galleria makes staying fit while traveling easier than ever. The Food & Beverage Supervisor is responsible f...
Retail Associate - Houston Galleria
Aritzia is an Equal Employment Opportunity employer.Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career.This commitment applies to all candidates and employees regardless of race, eth...