Chief of Staff

Patreon is the best place for creators to fire up their fandoms, share exclusive work, and turn their passions into lasting creative businesses.

Over 250,000 podcasters, writers, musicians, artists, and other creative people use Patreon to reach their biggest fans directly and earn an income for the value they provide.

Creators can offer paid memberships that unlock access to exclusive work and community, or sell individual digital items from their own Patreon shops.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Ultimately, our goal is simple : fund the creative class. And we’re leaders in that space, having sent over $3.5 billion to creators since our founding.

We’re continuing to invest heavily in building the best creator tools with the best team in the creator economy, and are looking for a Chief of Staff to support our mission.

This role is based in San Francisco and open to those who are able to be in-office at least 2 days per week on a hybrid work model.

About the Role

• Manage cross-functional projects and initiatives that drive the growth and success of the company.
• Learn to anticipate the CEO’s perspective and thought process to provide him leverage and unblock teammates.
• Act as a thought partner to the CEO for new ideas and initiatives.
• Partner with the Communications team to develop and execute internal and external communications, including preparing documents and decks on behalf of the CEO including All Hands, notes to the Board of Directors, email drafts, press strategy, keynotes, and memos.
• Attend all of the CEO’s meetings, and ensure that all follow-ups are completed.
• Work with the COO and head of product to facilitate regular executive team rhythm of business including weekly meetings and quarterly offsites.
• Run the CEO’s weekly operating rhythm.
• Ensure the CEO has the full context ahead of all his engagements, including points of discussion, historical context, and intended outcomes.
• Partner with the CEO’s Executive Assistant to manage the CEO’s priorities and ensure his time is spent on the highest priority initiatives.

About You

• 10+ years of experience operating in a product-led company, ideally in a role demonstrating strong partnership with product teams.
• Strong leadership skills, with the ability to motivate and influence others to achieve a common goal.
• Demonstrate first principles thinking and analytical skills, with the ability to translate data into actionable insights.
• You distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working with teammates in different locations and across all levels in the organization.
• Demonstrated ability to manage complex projects, with a focus on results and outcomes.
• Experience working with executive teams and boards of directors.
• Speed matters. You are able to take rapid and decisive steps forward. You work well in ambiguity, create clarity for teammates and can balance trade-offs between different paths forward.
• Willingness to travel.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work.

Through this work, our teammates :

• Put Creators First They’re the reason we’re here. When creators win, we win.
• Build with Craft We sign our name to every deliverable, just like the creators we serve.
• Make it Happen We don’t quit. We learn and deliver.
• Win Together We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway.

If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

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