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Sales & Catering Administrative Assistant
Sales & Catering Administrative AssistantCrescent Hotels & Resorts • Syracuse, NY, US
Sales & Catering Administrative Assistant

Sales & Catering Administrative Assistant

Crescent Hotels & Resorts • Syracuse, NY, US
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Job Title

This is a 40 hour / week position at $20 per hour

Reports To : Sales and Catering Manager

Essential Job Functions :

  • Acts as Liaison between Catering Sales Manager(s), Convention Services Managers and Executive Meetings Manager and their related clients. Document booking inquiry information via phone or e-mail and transmit information to the respective Manager.
  • Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
  • Answers telephone and responds to caller inquiries by speaking in a clear and pleasant manner. Exercises decision making skills to direct caller's request(s). Accurately records messages for staff and distributes the written messages to the staff. Attend and participate in scheduled sales, staff and revenue meetings and others as assigned. Take minutes of meeting as required.
  • Assist the Sales Manager / Director of Sales in planning of property specific sales blitzes and client events. Maintain a client database for future marketing campaigns.
  • Performs any other job related duties as assigned by the Hotel Manager or General Manager

Required Skills And Abilities :

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads.

Education And Experience Requirements :

Minimum high school diploma or the equivalency. Two-year A.A. degree in Hospitality and Tourism preferred. Prior hospitality industry experience, including knowledge of hotel reservations and sales and catering software programs, specifically Marriott brand requirements are a plus!

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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Sales Administrative Assistant • Syracuse, NY, US