A company is looking for a Technical Support Engineer IKey Responsibilities : Provide efficient and accurate technical support for the company's product to ensure customer satisfactionImprove deflection rate of engineering-based escalations and become the liaison with Engineering and Product to escalate bugs, outages, and product requestsCollaborate with Customer Success, Onboarding, and Product to drive outstanding customer experienceRequired Qualifications : 2+ years as a Technical Support Engineer on a B2B SaaS Support teamWorking technical knowledge of SaaS applications, cloud integrations, and architectureExperience with Customer Support tech stackScripting knowledge is good to have
Technical Support Engineer
A company is looking for a Technical Support Engineer. ...
Sr. Technical Support Engineer - Focused Services, Prisma Cloud Compute
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
Technical Support Engineer
What are we looking for in our Technical Support Engineer ?. Position: Technical Support Engineer. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customers. The engineer is responsible for owning and resolving issues on a daily b...
Senior Technical Support Engineer (L3/L4)
Work as a borrowed 'Technical Consultant' for Delivery revenue projects, required travel, remote project support along with current support responsibilities. Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect ser...
Technical Support Engineer
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. Lastly, support engineers also play a key role in providing input acro...
Technical Support Engineer
Technical Support, Technical Support Engineer, Linux, Unix, Computer Science, Technology, Engineering. Title: Technical Support Engineer. Technical Support Engineer to provide enterprise-level assistance to our customers. Provide Tier II technical support to enterprise clients, Resellers and Third-p...
Technical Support Engineer - Integrations: 24-01096
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Reports design, reliability and maint...
Technical Product Support Engineer
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Provides Alpha Site support to En...
Senior Technical Support Engineer
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Your quick thinking and support to our clients provides the fast assistance they need to keep their enviro...
Senior Technical Support Engineer
Role The Network Support Engineer will leverage strong technical skills and equally strong customer communication skills to troubleshoot and resolve customer problems while working collaboratively with the rest of the Customer Engineering team as well as Engineering as required. Technical Support En...