Project Manager - Digital Marketing for Muslim Charities & NFPs

Company Overview :

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1Web is a pioneering digital marketing firm specializing in supporting charity and non-profit organizations. We are committed to crafting campaigns that resonate with our primary audience, the Muslim community, enhancing fundraising and awareness for crucial causes.

Role Overview :

We're seeking an experienced and passionate Project Manager to lead our innovative digital marketing team. This role involves close collaboration with senior account managers and a focus on optimizing team performance and client satisfaction.

Key Responsibilities :

• Maintain exceptional client communication, understanding their needs and ensuring their satisfaction.
• Proactively identify and resolve bottlenecks, gaps, and potential conflicts in projects and team dynamics.
• Manage and optimize the workload of team resources, continually auditing and improving processes and workflows.
• Innovatively contribute to project management strategies and account improvement ideas.
• Ensure quality control of deliverables, initiating improvements and conducting basic QA before managerial review.
• Persistently and logically follow up on tasks and projects, balancing persistence with respect for team and client time.
• Effectively manage project expectations both internally and with clients, including conflict mitigation and de-escalation.
• Exhibit flexibility in adapting processes to enhance innovation and efficiency while upholding professional standards.
• Communicate clearly within the team to ensure effective execution of timelines.
• Utilize resourcefulness in problem-solving and learning, including leveraging past project analyses for continuous improvement.
• Provide comprehensive reporting on project progress, effectiveness, and recommendations to stakeholders.
• Act as the key intermediary between account managers and delivery teams, ensuring clear communication and effective execution of project tasks from the account managers to the delivery teams.
• Strong analytical skills, with an ability to identify quality standards and initiate improvements.
• Flexibility and resourcefulness, with a talent for encouraging innovation within professional boundaries.
• Share a deep commitment to the long-term vision of the company, aligning with the enthusiasm of the founders and senior team.
• Exceptional communication and interpersonal skills, with an ability to read social cues and manage diverse expectations.

Requirements :

• Proven experience in digital marketing and team leadership within a digital marketing environment (minimum 2 years).
• Proficiency in Google Suite (including Docs, Slides, Sheets, Forms, etc.) for effective documentation, presentation, and data management.
• Advanced skills in spreadsheets for data analysis and project tracking.
• Well-versed in using Asana for project management, task organization, and workflow coordination.
• Proficient in Slack for team communication and collaboration.
• Exceptional communication and interpersonal skills, with an ability to read social cues and manage diverse expectations.

Benefits :

• Flexibility : Enjoy the freedom to set your own schedule and work from the comfort of your chosen location.
• Diverse Projects : Engage in a variety of stimulating projects across different industries, expanding your skill set and knowledge base.
• Competitive Compensation : Receive competitive rates reflective of your expertise and contributions.
• Independence : Operate as an independent professional, managing your workload and projects autonomously.
• Networking Opportunities : Collaborate with diverse teams and clients, fostering valuable connections within your field.
• Professional Development : Access resources and opportunities to enhance your professional growth and refine your expertise.
• Work-Life Balance : Maintain a healthy work-life balance by determining your workload and availability.
• Remote Work Environment : Embrace a remote work culture that supports your productivity and allows you to thrive in a location of your choice.
• Potential for Long-Term Collaboration : Opportunities for extended or recurring projects based on successful engagements.
• Supportive Environment : Benefit from a supportive network that values your unique skills and contributions.

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