Description :
- ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers
- Hands-on experience in integrations and Service Portal development
- Working knowledge on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version
- Experience with workflows, flow designer, catalog items, Business Rules, Inbound email actions, script includes
- Experience with web service integrations (REST, SOAP), Mid Server configuration
- Experience with portal development, including creation of custom web components in Service Portal (CSS, Angular JS, node.JS, Bootstrap)
- Experience in working on Agile Kanban methodology
- Ability to understand product / customer needs and convert into experiences within Agent Workspace, leveraging the full suite of workspace capabilities
- Good development / configuration knowledge of Incident, Problem, Change and release management. Also, any experience in Asset, CMDB, Service requests, HTML, Angular JS will be an added advantage.
Qualifications :
- 7+ years of experience with relevant experience of at least 5 years in ServiceNow ITSM development
- Bachelor's degree in Engineering, Computer Science, or related field
- Strong understanding of software development and business process engineering in the ServiceNow application.
- Lead role in at least one platform upgrade; familiar with upgrade process technical and functional , risks & mitigation methods, day-of upgrade execution
- Serve as a key technical resource for configuration, development, support, and maintenance of the ServiceNow implementation
- Strong project, product management, and business management experience
LI-AK1
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