Information Systems - Software Development Engineer II (Specialty) - Level 8 Software Development Engineer II (Specialty) - Level 8

Job Description

Senior Technical Program Manager

The Transaction Resiliency and Enrichment's program consists of globally scalable products focused on bettering the safety and intelligence of the Finance Company authorization network.

To fully integrate security and intelligence into the transaction process, the team works to develop merchant and consumer services, improve transaction validation services, and integrate security services with digital payments products.

Responsibility

Act as Technical Program Manager for managing new product development

Act as Scrum Master / SAFe agilest and drive all ceremonies

Guide, mentor & coach the team on Agile Scrum, SaFe and XP principles

Remove impediments with the right sense of urgency, or guide teams in doing so

Build a trusting and safe environment for the team where problems are discussed without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving

Coordinate with various groups in Finance Company across locations to ensure success of the projects

Being keenly aware of what is being delivered by the team and why, and the big program picture

Maintain, Radiate and Present project related information, & metrics for leadership review

Coordinate initiatives for automation, defect metrics and overall quality initiatives

Recommend strategic direction, continuous improvements and policy changes.

Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.

Lead Project / Program management activities around cost, schedule, quality etc.

All About You :

A very strong understanding and experience on SaFe Agile with certifications

Experience playing the Agile Scrum Master role for at least 3 years for new project software development teams formally and visibly applying Scrum principles and practices

Good skills - facilitation, situational awareness, conflict resolution, continual improvements, empowerment, and transparency

Knowledge and practice of numerous patterns and techniques e.g. Burndown techniques, retrospective formats, defect handling etc..

Result Oriented Professional

Strong communication and stakeholder management skills involving Business Owners, Development Teams etc. Ability to guide teams.

Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project.

Strong understanding, inclination and experience towards Lean methodology in general

Strong understanding of project / program management techniques around cost, schedule, quality etc