User Experience (UX) Designer

Job Description

Job Description

We are looking for an experienced User Experience (UX) Designer to join our team in Charlotte, North Carolina. This Contract-to-permanent position offers the opportunity to collaborate with diverse teams to create innovative user experiences and interfaces that drive business success. The ideal candidate will have a passion for understanding user needs and translating them into impactful designs while leveraging research and prototyping tools.

Responsibilities :

• Collaborate with Product Owners, Business Analysts, and other stakeholders to drive user experience ideation and innovation.
• Conduct and lead user research initiatives to gather insights, track feedback, and develop actionable plans.
• Design high-quality user experiences and interfaces, creating prototypes and recommending enhancements based on research findings.
• Partner with cross-functional teams to evaluate target audience behaviors and usability metrics, delivering reports to senior management.
• Develop task flows, user storyboards, and simulations to communicate design concepts effectively.
• Produce navigation maps, wireframes, and diagrams to document design decisions and support development teams.
• Apply industry standards and best practices to ensure consistent, efficient, and effective user experiences.
• Generate user interface specifications and guidelines in collaboration with UI Designers and Developers.
• Support agile workflows with timely production and iterative improvements.
• Conduct competitive analyses of industry tools and technologies to identify opportunities for innovation.
• Minimum of 5 years of experience in UX / UI design, including research and prototyping.
• Proficiency with design tools such as Sketch, Photoshop, Figma, Adobe XD, Axure, or similar platforms.
• Strong knowledge of HTML, CSS, and their application in user interface design.
• Expertise in creating high-fidelity prototypes and wireframes for testing and development.
• Demonstrated ability to execute end-to-end UX research studies, including usability testing and experimental design.
• Familiarity with the insurance industry, particularly commercial P& C, is highly desirable.
• Portfolio showcasing multiple examples of successful design processes and measurable outcomes.
• Deep understanding of human factors and their application to digital interface design.