PRIMARY RESPONSIBILITIES
- Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
- Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
- Perform field upgrades of software and hardware and train customers on how to properly operate the system.
- Communicate field failures and feedback reports to the appropriate departments.
- Complete and submit field service documentation in a timely manner.
- Perform other work-related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
FACILITY / GROUP SPECIFIC RESPONSIBILITIES
- Install, commission, troubleshoot, and repair drilling equipment.
- Provide training to other NOV Field Service Technicians.
- Provide accurate and timely reports to appropriate personnel regarding work progress and output.
- Work in repair shop when needed.
EDUCATION & EXPERIENCE QUALIFICATIONS
- Must possess a high school diploma, GED, or equivalent combination of education and experience.
- Microsoft Office knowledge is required.
- Ability to read and interpret hydraulic schematics and basic electrical drawings required.
- Minimum 3-5 years mechanical experience required.
- Working knowledge of rig floor equipment preferred, including Top Drives and Iron Rough Necks preferred
- Working knowledge of pneumatics and hydraulics required
- Working knowledge of electrical required
JOB REQUIREMENTS
- Must possess a valid driver’s license with a good driving record.
- Must provide transportation from home to the office. Transportation to customer’s location will be provided.
- 24 / 7 on-call
- Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
- Ability to pass a drug screen & background check.
COMPETITIVE BENEFITS : (visit for more information about our benefits offerings)
- 401(k) Retirement Plan NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $125 per pay period (
- Employees and their spouse enrolled in a medical plan can receive up to $350 (pre-tax) each per year for participating in Choose Well-being Rewards.
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical / dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
- All regular full-time employees receive up to 11 paid holidays per year.
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