Helpdesk Technician
A company is looking for a Helpdesk Technician I to provide technical support to end-users.Key ResponsibilitiesProvide technical end-user support via telephone, email, or web chatPerform restorative or maintenance actions to resolve end-user problemsTrack incidents and calls accurately in the databaseRequired Qualifications and EducationBachelor's degree or vocational training in IT-related courses is a plusMinimum of two years of college completed or a Diploma / Certificate course finishedPrior Software Application support experience is a plusPrior BPO experience in Technical Support is a plusFamiliarity with ticketing systems is a strong advantage
Help Desk Analyst
Provide Tier 2 help desk support to ensure theincident resolution process is effectively executed by resolving help desk tickets submitted by users using Service Now to track progress and document final resolution. Work with site help desk technicians to resolve issues that need to be escalated for ...
Desktop Support Technician (L2)
Desktop Support Technician (L2). We are looking to hire a skilled L2 Desktop Support Technician to assist our clients with computer hardware issues. Support of PC & MAC Platforms & Operating Systems. Windows & Mac Experience within an L2 Deskside/Repair Support role. ...
IT Technician (Field)
You will also handle all IT support requests and assist colleagues with their IT needs. Previous experience as an IT Technician or an IT Certification is preferred. We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer ...
IT Support Specialist
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disabili...
IT Support Technician
This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 2500 users. Smith Chason College is a private postsecon...
IT Help Desk Specialist
We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. The Help Desk Technician works under the general supervision of the IT Director/Manager. Create and maintain Knowledge Base ...
Field Desktop Support Technician
Field Desktop Support Tech . OSI Digital is looking for a Field Desktop Support Tech II to join our team. Advanced desktop support experience- troubleshooting, configuration, software installation. The ideal candidate will have extensive and advanced desktop experience. ...
Technical Support
As a Technical Support Technician, you will provide excellent and friendly end-user IT support for local and remote users across our client base. You will be joining an excellent IT team that prides itself on a high degree of quality and accuracy. Monitoring and handling support ticket queue. Demons...
IT Technician
Other duties, responsibilities and activities may change or be assigned at any time with or without notice. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, g...
Desktop Support Analyst
After hours support and maintenance. Performs installations, relocation, and re-installation of Desktops and Laptops. Provides support for PC technician operations on a daily basis. ...