Job Description
Job Description
Medical Customer Service Specialist
Phoenix, AZ 85253
Pay Rate : $17.50 per hour
Monday - Friday (8-4 : 30p)
Responsibilities :
Serve as the first point of contact for patients and their families, both in person and over the phone.
Provide exceptional customer service by answering inquiries, addressing concerns, and resolving issues promptly and efficiently.
Schedule appointments, coordinate referrals, and assist with patient registration and check-in processes.
Collect and verify patient information, insurance details, and medical history accurately and confidentially.
Collaborate with healthcare professionals and administrative staff to ensure smooth patient flow and optimal care coordination.
Maintain accurate and up-to-date patient records and documentation.
Handle billing inquiries, insurance claims, and assist with financial arrangements.
Maintain a professional and courteous demeanor when dealing with patients, their families, and fellow team members.
Adhere to all relevant healthcare regulations and privacy laws to ensure patient confidentiality and data security.
Qualifications :
Minimum of 1 year of experience working in a medical front office or healthcare setting.
Strong customer service skills with the ability to empathize and communicate effectively.
Proficient in using electronic medical records (EMR) and scheduling systems.
Excellent organizational skills with attention to detail and accuracy.
Knowledge of medical terminology, insurance procedures, and billing processes.
Ability to multitask and prioritize tasks in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Professional and friendly demeanor with excellent interpersonal skills.
Pay Details : $17.50 per hour
Search managed by : Katherine Geanetta
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.
lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Customer Service/Sales Specialist
This person will actively seek out and engage prospective customers to sell our product and/or services. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Demonstrate, promote, and sell Ramirez Organization’s p...
Dispatcher/ Billing Specialist / Customer Service
Experience in plumbing or trade service not required, as we are willing to train the right candidate. ...
Customer Service Representative
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Quipt Home Medical is a rapidly growi...
Customer/Canine Service Specialist
Customer/Canine Service Specialist. Are you a dog-lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the. Excellent customer service skills. As the CSS, you will be the first point of contact for our customers. ...
Student Customer Service Specialist
Student Customer Service Specialist. The Student Customer Service Specialist serves an important role in the daily operations of ASU Enterprise Partners (ASUEP) and its subsidiaries. The Student Customer Service Specialist is responsible for completing multiple daily and weekly office tasks in suppo...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a ...
Medical Billing Customer Service Representative
Medical Billing Specialist Description:. Handle inbound calls and emails from patients and proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issue...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Collections Specialist (Customer Service)
LHH Recruitment Solutions is currently seeking an experienced Collections Specialist for a client in Tempe, Arizona on a contract-to-hire basis. The Collections Specialist is responsible for the collection of insurance data and payments to the client. To learn more about this Collections Specialist ...