Associate Installation Project Manager

Qualifications

• Associates degree in Engineering or Construction Management
• Prefer up to one year field experience, or related Service role
• In lieu of degree, High School / GED and minimum of 4 years of construction scheduling, installation or planning progression within STERIS Field Service required
• Strong problem solver
• Exceptional analytical skills, including the ability to analyze data, draw conclusions, and develop recommendations
• Exceptional interpersonal skills, including communication, networking, relationship-building, negotiation, and building influence
• Executive presence; ability to interact and influence executive level hospital groups in presentations, issue resolution, etc
• Demonstrated financial acumen with the ability to develop and analyze financial data
• Comfortable in a fast paced, and fluid environment
• Creative and strategic thinker who enjoys brainstorming with colleagues and partners
• Computer skills experience with Microsoft applications, project management tools, internet, intranet, and business reporting tools
• Ability to travel up to 25% of time, including night and weekends

Responsibilities

• This position, working closely with the Sr Manager, Installation & Renovation services, is responsible for leading basic to moderately complex installations for assigned territory, providing project management and installation services
• Responsible for the financial performance of major and / or multiple construction and retrofit projects
• Responsible for the quality of the installation and customer satisfaction
• Represents STERIS Corporation and its interests in job-site decisions affecting daily operations, delivering installations and ensuring Customer satisfaction from pre-installation through start up
• Territory assignment will vary in size and scope and expand at the discretion of the Sr Manager
• Promotion to full IPM duties and scope will be determined by individual performance and business needs
• Plans, organizes, directs and controls all costs of installation and subcontracting for assigned projects
• Coordinates resources to ensure timely and cost-effective installation and completion of assigned projects
• Performs risk assessment analysis
• Based on assessment, develops project execution plan including work breakdown structure and project schedule in accordance with plans and specifications
• Verifies with customer that expectations will be met or exceeded through execution of plan
• Maintains allocation of costs to financial reporting systems
• Effectively communicates financial and physical project status to management
• Manages and provides documentation for the project management file including correspondence, requests for information and timelines
• Produces high quality communications adhering to company standards
• Provides detailed scope of work and instructions to installers and subcontractors
• Verifies understanding of project expectations
• Ensures appropriate product training is available / implemented for skill gaps within in-house or subcontractor staff to enable proper installation of STERIS product
• Routinely walks job site and attends progress and coordination meetings to ensure quality installation of product
• Proactively evaluates potential problems on the job and initiates action to limit negative outcomes
• Uses negotiation skills to consistently resolve disputes without the need for escalation
• Provides estimates or negotiates work outside original scope
• Reviews customer’s systems during installation and if needed points out opportunities for improvement resulting in value-added change orders
• Pursues, secures and closes change-orders for equitable adjustments to contracts
• Coordinates equipment start-up by Field Service Representative in conjunction with District Service Manager
• Notifies Sales Representative of equipment readiness for customer in-service training
• Ensures job completion documentation is completed and seamless transition to service is achieved
• Develops and maintains viable relationships with customers, consultants, prime contractors, subcontractors and trade personnel
• Communicates with architects, equipment planners, and consultants for the purpose of influencing equipment recommendations and specifications relative to installation
• Develops close working relationships with Federal, State, and Local code enforcement officials for the purpose of defining installation requirements for all company equipment
• Holds licenses as necessary to support installation of equipment
• Provide feedback to Sales, Service, Marketing and Manufacturing relative to product and / or process quality issues
• Acts as a team player

Benefits

• Competitive pay
• Overtime opportunity
• Annual merit review and incentive plans
• Company provided credit card and laptop
• Business travel and all related expenses paid
• Medical, vision, prescription, dental and life insurance
• 401(k) with a company match
• Paid time off and paid holidays
• Extensive hands-on training and development
• Tuition assistance
• Opportunities for advancement

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