Project Manager, Marketing and Communications

Job Description

SUMMARY : The Project Manager is responsible for effectively and efficiently managing project workflow from inception to completion.

This position oversees and manages project plans and timelines to support multi-channel initiatives for all marketing and communications efforts, ensuring proactive communication, attention to deadlines, proofreading and consistency across all projects.

This position will report to the Multimedia Director. While some remote work is possible, there is a preference for in-office availability on campus in Charlotte, NC.

This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked.

This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include

• Work with the Office of Marketing and Communications team to assign and prioritize multiple projects at a time; forecast, plan and assign internal and external resources for all potential and active projects.
• Oversee the full spectrum of the project management cycle and serve as initial point of contact for singular creative services job starts : Upon initiation, manage the timeline of all project requests.

Oversee multiple projects at once using Basecamp (or similar) project management software and assign key milestones.Establish production schedules and follow up to ensure jobs stay on track and within budget.

Facilitate revision process, and route copy, concepts and printer proofs for internal approval signatures and signoff.Work with vendors and campus partners as needed.

Assist vendors with billing and invoicing.Proofread, edit and fact check content to ensure adherence to institutional branding, university style and appropriate voice / tone.

Deliver design jobs to printers, media or other recipients.

• Proactively work with the Office of Marketing and Communications team members, particularly the Multimedia Director and Graphic Designer, to communicate project status and scheduling.
• Lead regular project meetings.
• Manage production process for the Queens Magazine and oversee internal distribution to academic units and university departments.
• Manage the creation of campus banners and scheduling.
• Track invoices for freelancers, advertising agencies and other vendors.
• Train staff on systems, including Basecamp, when necessary.
• Ensure all projects consistently carry the Queens University brand.

Non-Essential Duties

Other duties and special projects may be assigned to meet department and University needs.

Qualifications

Experience, Knowledge & Skills Required

• Two to three years of marketing or project management experience required. Relevant experience in a project management role at an ad agency, marketing department or printing company preferred.
• Ability to successfully prioritize numerous projects of various sizes simultaneously to achieve stated deadlines.
• Confidence and comfort working with multiple departments, personalities and / or outside vendors or freelancers in order to complete projects on time and within scope.
• Solid knowledge of the project management lifecycle, including experience leading all phases (initiation, planning, execution, closure, evaluation).
• Loves to meet challenging deadlines.
• Adaptability and flexibility in dealing with changing work assignments.
• Excellent interpersonal, communication (both oral and written) and customer service skills.
• Strong follow-up and follow-through skills with a proven ability to deliver projects on time and within budget.
• High level of initiative, resourcefulness and the ability to work independently.
• Strong knowledge and demonstrated experience using all Microsoft Office products.
• Knowledge or ability to learn Basecamp project management software.
• Strong problem-solving skills and ability to consistently develop creative solutions.
• Outgoing personality and the ability to build and maintain positive working relationships.
• Experience working with vendors and clients to negotiate optimal pricing for the university.
• Bachelor’s degree (or equivalent combination of education and experience) in a related field is preferable.

Application Process

Does this sound like a good fit? Click on the green I’m interested button and submit :

• A cover letter addressing the position qualifications and experience
• Current résumé
• Salary requirements
• Contact information for three professional references.

Applications received by October 27, 2023 will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom.

Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement .

Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond.

At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities.

Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education.

This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

• By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy;
• inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity;
• a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential;

and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits

Queens offers comprehensive benefits to eligible employees, including : medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs.

In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity.

Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search / selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation) require ability to

• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time
• Communicate with co workers, clients and vendors, most of the time.
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time.
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly.
• Exert moderate force to move objects, occasionally.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions

• Must be willing and able to work a flexible schedule to meet requirements of the position, including occasional evening or weekend work.
• Must be able to work in office environment while having contact with students, faculty, staff, service providers and vendors on any given day.
• Work has deadlines, multiple interruptions, high volume and can be stressful.
• Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time;
• this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned;

this job description is subject to change at any time