Program Manager

Job Description

Job Description

Description :

The Opportunity : Program Manager with VOAMASS's Housing Outreach to Placement Effort (HOPE)

Job Type : Full-time

Pay : 60-64k / year

Who We Are VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start.

At VOAMASS, our dedicated teams are committed to serving the whole person.

Veteran Services VOAMASS has assisted over 2,400 veterans in Southeastern Massachusetts to rapidly find both transitional and permanent housing.

The success of our veterans' programs is driven by our dedicated staff with lived experience, and our partners such as the Department of Veterans Affairs, local town Veteran Service Officers, MassHire, several community providers of both civilian and veteran programs, and grassroots veteran organizations.

What you'll do as Program Manager :

As Program Manager you will effectively assist the Program Director in the administration, oversight, monitoring, and management for the HOPE grant.

The HOPE program is a comprehensive high-intensity veteran outreach and case management program to identify and assist homeless veterans and their families to obtain housing.

The scope of services will include : direct street outreach, housing counseling and case management, mental health and substance use disorder support, and homeless veteran flexible assistance.

You will oversee and provide support to the case managers in developing and using appropriate linkages for veterans that address intake and assessment, service planning, service delivery and goal achievement for attainment or maintenance of permanent housing.

Program Manager Key Responsibilites :

• Run weekly / bi-weekly case conferencing meetings with case managers.
• Complete weekly 1 hr- supervision with case managers.
• Provide ongoing quality assurance of case files on a monthly basis or as requested.
• Assist in training all new hires on program rules and day to day responsibilities.
• Communicate with stakeholders (EOVS, VA, CoCs, service partners, etc.) and attend community meetings as requested
• Promote and teach the homelessness prevention and rapid re-housing model of service delivery for veterans.
• Participate in monitoring the budget and be in charge of related reporting
• Review housing opportunities with case managers and complete referral forms when needed.
• Ensure re-certifications and follow-ups are completed on time and updated documents are collected.
• Work with program director to provide support and professional growth opportunities to staff.
• Assist with case assignments as needed by Program Director.

The Program Manager role is about making a difference in the lives of the people we serve. As Program Manager, you'll bring the following qualifications :

• A bachelor's degree in education, counseling psychology, rehabilitative counseling, or related human service field or at least three years of experience in homeless services.
• Knowledge and experience working with justice involved, veterans, mental health, substance use, and / or co-occurring individuals is preferred
• Demonstrated strong presentation skills (written and verbal)
• History of community leadership.
• Supervisory experience preferred

Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960's to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.

For full-time employees, which includes our Program Manager, our comprehensive and generous benefits package includes :

• Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
• Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
• 403(b) retirement plan with employer match
• 24 / 7 nurse hotline for urgent health questions
• Employee assistance program to provide help with family concerns, stress management, legal issues, and more
• Employer-paid long-term disability and life insurance
• Pet insurance
• Tuition remission programs
• Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
• Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
• 14 paid holidays, higher than industry average
• Fitness / wellness reimbursement to cover expenses such as gym membership
• Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
• Cash bonus, with no annual cap, for referring other qualified candidates for employment

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements :

Compensation details : 62000-64000 Yearly Salary

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