Service Estimator/ Service CoordinatorIcc Industrial Cooling Corp • Metuchen, NJ, US
Service Estimator / Service Coordinator
Icc Industrial Cooling Corp • Metuchen, NJ, US
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job_description.job_card.job_descriptionMinimum high school education – Technical school education preferred Three (3) to five (5) years of HVAC industry experience in Service Knowledge of HVAC industry Knowledge of estimating Able to plan Competent in conflict management Ability to meet deadlines Computer literate with Word, Excel, email and data entry Able to adapt and learn new computer programs Familiar with standard office machines Work in a fast-paced environment Focus amid distractions Excellent communication skills Customer service oriented Outgoing personality Good listener Team player Analytical and detail oriented Flexible Organized Follow directions Work independently after initial training
Job Description
Job Description
DESCRIPTION OF POSITION :
Responsible for estimating labor, materials and subcontractors required for service repair proposals and ordering of parts for service calls. Assist dispatchers on incoming service calls. Provide technical support to service department and technicians. Must have excellent verbal and written communication skills and must be able to work independently as well as part of the team.
RESPONSIBILITIES :
- Review all service tickets given by Service Manager to have parts / labor quoted to customer for approval
- Order parts generated by service calls
- Research all parts, cost, subs and availability before quoting jobs
- Prepare estimates and generate proposals for Service Manager approval
- Maintain communication with customers and vendors
- Follow-up with change order requests and estimates
- Assist service technicians to locate parts for service calls as required
- Issue POs to subcontractors and vendors as required
- Enter POs and track delivery
- Assist Accounts Receivable with following up on invoices
- All other duties assigned by management
EDUCATION AND / OR EXPERIENCE
REQUIRED SKILLS AND STRENGTHS
BACK UP RESPONSIBILITIES
Support to Dispatchers and / or Service Job Coordinator
Job Type : Full-time
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Service Coordinator • Metuchen, NJ, US