Job Description
Job Description
Position Title : IT Service Desk Specialist
Location : South Jordan UT
Duration : 6 months Contract
Pay rate : $20-21 / hr.
The Service Desk Agent serves as the primary contact for IT support, offering exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently.
This role involves troubleshooting enterprise software and hardware, ensuring first-call resolution, and providing after-hours support as needed.
Strong communication skills, technical expertise, and the ability to work under pressure in a fast-paced environment are essential.
Two to five years of relevant experience in a complex, high-tech setting are preferred.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Warm Regards,
Nafisa Naaz (She / Her)
Senior Associate Recruiter
801-893-6055 [email protected]
420 Lexington Ave, 30th FL.
- New York, NY 10170
IT Service Desk Specialist
Position Title: IT Service Desk Specialist. Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability ins...
IT Service Desk Manager
Establish best practices throughout the technical support process Information Technology Information Library (ITIL) partnering with all IT Leadership to define and track systemic issues, resource productivity, and task prioritization, to provide cost efficient problem and incident resolution. Develo...
IT Service Desk Technician I (Phoenix Arizona)
Provides initial assessment, categorization, and prioritization of Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution. Perform hierarchical escalation to Service Desk Management and the IT Leadership Group. Communication with contacts wi...
Service Desk Specialist
Position Title: IT Service Desk Specialist. Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insu...
Manager, IT Service Desk (Salt Lake City Office)
Analyze performance of Service Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems. Establish and enforce Service Desk service levels agreements in consultation with end users to establish p...
Technical Support Specialist
As a Technical Support Specialist, you have the opportunity to be a hero every day by actively resolving operational issues and providing top-notch assistance to employees with their computer and software needs. As a Technical Support Specialist, you have the unique opportunity to be the eyes and ea...
IT Specialist (SEC/INFOSEC), Information Systems Security Officer, GS 13, Salt Lake Field Office (Open to FBI Employees)
Serves as a Field Office (FO) Information Security (INFOSEC) subject-matter-expert (SME), supporting all FO personnel with secure computing and digital management methodologies, working with the Chief Security Officer (CSO), Security Staff and other FO personnel as required to carry out a FO INFOSEC...
Sr. IT Risk Specialist - Governance and Controls - Large Institutions
The Independent Risk Management and Controls pillar of the G&C program, which includes the Information Technology and Cybersecurity (IT) Team, facilitates consistent assessments of how well IT, cybersecurity and related risks are identified, measured, monitored, and controlled at each firm. In t...
Desktop Support Analyst
The Desktop Support professional will provide end user support, license tracking and upgrades/configurations for PC maintenance. SNI has teamed with a valued client on a search for a Desktop Support professional. The Desktop Support professional will work with the IT infrastructure team to solve tic...
Help Desk Technician
Join Our Innovative Team as a Help Desk Technician!. We’re seeking a dedicated Help Desk Technician to join our dynamic team. If you’re ready to take your career to the next level and help us provide exceptional technical support, apply now!. ...