Senior Financial Planning and Analysis – Customer Service Team

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Job Summary

This position in Finance is responsible for Financial Planning and Analysis activities (budget, forecasting, multi year forecasting, trend analysis, variance analysis, standard monthly financial performance package, capacity FTE modeling, admin cost savings tracking, and Ad Hoc) across the payment services vertical within the Customer Services Division.

• Analyze and research trends to determine applicable intervention activities.
• Gather and analyze key divisional performance metrics and communicate these metrics from detail to summary level. Make presentations to all levels of management within the organization.
• Identify risks / issues and assist in making recommendations on process improvements within Internal Operations and assist in their implementation.
• Handle complex business / financial models / business case cost estimation and benefit determination and forecasting. Build new complex models.

Differentiate savings between models effecting the same operation.

Review analysis of financial reports prepared by team, i.e. variance analysis, staffing analysis, corporate reporting of Budget.

Actual, metric reporting. Present and advise all levels of management within Internal Operations and the Corporate Portfolio on budget to forecast as well as review budget for accuracy.

• Review existing models for accuracy and build new complex models in regards to cost structure and funding processes. Analyze cost saving opportunities by reporting and measuring against metrics to assess the financial success of the program.
• Perform and review the annual inventory and reconciliation process.
• Perform special studies, develop reports and recommendations and participate in the analysis of corporate projects and programs.
• Coach and mentor team members in business knowledge and skill development.
• Collaborate and assist staff in their development which enables them to successfully complete assignments

Required Job Qualifications :

• Bachelor Degree in Accounting, Business, Economics or Finance and 5 years business experience in corporate financial reporting and budgeting or IT operational functions in IT Financials, OR 8 business experience in corporate financial reporting and budgeting or IT operational functions in IT Financials.
• Knowledge of tools / applications used within Internal Operations (i.e. Blue View, Center View, Workforce Tools, PeopleSoft, Ariba, ITAM, ISAM, Clarity, eBudget) and experience with at least one tool or comparable
• Experience in SSD or ITG budget preparation.
• Experience in merger and acquisition activities requiring due diligence performance.
• Customer service skills including managing customers’ expectations and / or vendor relationships.
• Clear and concise written and verbal communication skills.
• Presentation, interpersonal, organizational, and analytical skills.
• PC proficiency to include Word, Excel, MS Access, PowerPoint and Lotus Notes.
• Detail orientated

Preferred Job Qualifications :

• Experience with financial modeling
• Knowledge of Oracle and Smartview.
• Experience with business / financial models / business cases and forecasting
• One year of coaching or mentoring experience

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HCSC Employment Statement :

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$53,500.00 - $118,100.00