Bilingual Customer Service Representative

Primary Location
Addison, TX, US
$45K-$60K a year
Full-time
Quick Apply

Our office is quickly growing and we need someone who we can train to fit in our office! The position offered is full-time .

Our Customer Service Representative is required to provide outstanding customer service to our current clients while also assisting prospects as they call in .

Prior experience is preferred but not required.

Apply for the position today by completing the form and completing the assessment.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Evenings Off

Responsibilities

  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirement

  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficient in multi-tasking and following-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • 11 days ago
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