Director - International eCommerce

POSITION TITLE : Director International Digital Commerce

REPORTS TO : Vice President International Technology, Digital and Logistics

LOCATION : New York, NY

POSITION SUMMARY :

The Director of International Digital Commerce supports the global expansion of our e-commerce business, allowing us to have a consistent digital presence across the globe.

This New York based role will be a key partner to internal international teams, regional e-commerce leaders in our owned / operated markets and our international franchisee partner organizations.

RESPONSIBILITIES :

• Support the growth of international e-commerce business with a focus on supporting owned & operated markets, key franchise partners as well as third party marketplaces
• Provide leadership, support, and guidance to geos during critical digital projects including the launch of additional sites, marketplaces and expansion of AEO brands internationally
• Global performance marketing vendors relationship management, leverage across markets and support Agency management to the regional ecommerce leads
• Champion Customer strategy to establish a Center of Excellence in driving CRM and Customer data analytics
• Build and maintain digital playbook, establishing and improving process and tools needed to set up and enable ecommerce business in markets outside of the US
• Establish training required to operate business in line with AEO standards / practices
• Understand the requirements for each country (product, marketing, technology, logistics, etc.)
• Act as a key partner to the regional ecommerce leads to ensure consistency of customer experience in all markets, and provide best practices leveraging learnings from US and across multiple geos
• Act as interface between in-market teams and US based teams, serving as Corporate Lead
• Partner with Digital Product Management to ensure International projects are included in overall corporate roadmaps
• Additional responsibilities as assigned

QUALIFICATIONS :

• Bachelor’s Degree in Business Administration, Marketing, Communications, or related field
• 10+ years of related experience in e-commerce / international landscape
• eCommerce P&L experience desired
• Travel is required, including the potential for international travel
• Strong ability to influence and take ownership
• Demonstrate collaborative skills and ability to work well within a team
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, & planning skills
• Strong verbal and written communication skills
• Ability to speak multiple languages a plus
• Ability to work with and influence peers and senior management
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines and reporting
• 2-3 days in NYC office required weekly

PAY / BENEFITS INFORMATION :

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental);
• wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off;

paid sick leave; and parental leave and benefits.

Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

For additional information, please click .

AEO may also provide discretionary bonuses and other incentives at its discretion.

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