Sales Ops - Senior Data Quality Analyst, Salesforce Admin.

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics.

At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions.

And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Position Summary :

The Senior Data Quality / Intelligence analyst is part of the Sales Operations business unit and will ensure that the sales team has a database of up-to-date and complete contacts for managing and selling to existing accounts and prospecting new customers.

Daily functions will include adding new contacts, updating existing contacts, coordinating the adds / updates with Marketing and Sales, removing duplicate, non-responsive, and irrelevant contacts;

and ensuring data quality and accuracy. This role will also be responsible for maximizing the relationships with third part data sources (i.

e. Definitive Health, ZoomInfo) so that the Sales and Marketing teams can reach their sales goals and targets. A Salesforce Admin certification is a big plus for this role too.

Duties and Responsibilities :

• Work with stakeholders to identify and drive action on data opportunities, gaps, and challenges to execute sales strategies and activities to enhance bookings.
• Responsible for reliability and comprehensiveness of data by setting standards, identifying anomalies, and helping to resolve issues.
• Responsible for creating and implementing a Data Quality (DQ) strategy by working with business and data partners to ensure alignment and dedication to objectives.
• Act as primary resource representing Data Governance team on assigned projects. Conduct data quality analysis and discovery efforts, resolve data integrity and data quality issues for major initiatives and ensure timely and high-quality delivery.
• Engage third party data providers to ensure complete data and assess opportunity to enrich data to drive sales bookings.
• Identify opportunities and present to stakeholders approaches the team can execute to enhance sales pipeline and bookings.
• Determine root cause for data quality errors and make recommendations for long-term solutions.
• Develop process improvements to enhance overall data quality.
• Manage ownership over each key data element within systems to ensure appropriate business teams are involved in changes.
• Define and implement a data life cycle strategy to drive data quality, management, and governance.
• Improve data completeness through enhanced data enrichment and augmenting data gaps through integrated tools within the Salesforce.com platform.
• Drive the creation and management of data policies, data monitoring, and make recommendations for our data quality processes, and data governance controls.
• Provide source analysis, monitoring, and creation of data mappings and transformation recommendations for the development and implementation of Salesforce.

com data quality initiatives.

• Serve as a strategic business partner in relation to sales data in collaboration with the cross-functional teams.
• Define and lead the full cycle of data quality, management, governance, and tools development.
• Establish data quality metrics, detection / correction of data quality issues.

Job Requirements :

• Minimum 5 years of related experience (Salesforce, SQL, MDM, etc)
• Minimum 2 years of data management experience.
• Excellent verbal and written communication skills.
• Strong ability to research complex systems and data sets.
• Experience with Python and / or SQL
• Preference of healthcare experience including industry trends, terminology, and typical processes.
• Strong knowledge of statistics and ability to translate this into non-technical terms.

Education :

• BA / BS in computer science, statistics, or related field or equivalent relevant experience.
• Salesforce Admin Certification highly desired.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge / skills, experience, business needs, geographical location, and internal equity.

At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Base Compensation Range

$90,600 $110,000 USD

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description.

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless.

Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.

By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve.

We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting.

We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors.

It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.

To review the legal requirements, including all labor law posters, please visit this link