Borough Manager - Office of Neighborhood Safety

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

The DYCD Office of Neighborhood Safety (ONS) puts communities at the center of public safety through crisis management, placemaking, and transformative programs in neighborhoods where gun violence is most prevalent.

Under the immediate supervision of ONS Leadership, the Borough Manager will help monitor, oversee, and support programs within the ONS portfolios.

The Borough Manager will primarily be responsible for oversight and programmatic coordination of the implementation of the Crisis Management System (CMS) programs, and the Mayor’s Action Plan for Neighborhood Safety (MAP), a place-based initiative that focuses on community safety and well-being in 30 New York City Housing Authority (NYCHA) developments.

The person who will be effective in this role will have experience implementing community-based programs in communities where violence is concentrated and extensive knowledge of City agency resources and processes.

Responsibilities will include but are not limited to :

Provide direct supervision for ONS Initiatives Managers involved in day-to-day operational oversight for

CMS and MAP programs within particular precincts and NYCHA developments within the Borough and

ensure that staff provide effective oversight.

Serve as a contact point for borough-based issues on behalf of ONS programs and the agency; help

address borough and geographical issues and resources needed for internal and external stakeholders.

Facilitate partnerships and stakeholder engagement with public and community community-based on

the organizations and advocates related to community violence interventions and crime prevention

through placemaking and public design within the Borough.

Provide technical assistance to underperforming contractors and assist CBOs generally to identify

resources, strengthen linkages and referrals, and refine practices.

With Initiative Managers, develop and support the implementation of strategies to address quality of life

and public safety issues raised by resident stakeholders and CBO partners, via the coordination of

existing services and through liaising with other City agencies to mobilize resources and solve

problems.

Provide technical support for staff and CBOs and coordinate training with internal and external technical

assistance providers. - Accompany ONS Initiative Managers at on-site programmatic visits during

program hours (including weekends and evenings).

Monitor each CBO’s program design, work scope, and other documentation and procedures to ensure

they align with the stated programmatic goals and objectives per the Request for Proposal and contract.

Provide regular updates to supervisory staff concerning poor-performing programs and

recommendations to improve program performance.

Support and advise the Ons and Agency leadership in all ONS programmatic planning and

performance management activities.

Respond to / participate in events, meetings, communications from community members on behalf of

ONS.

Provide creative and innovative leadership for the continued enhancement of the ONS’ programmatic

and community development activities consistent with its mission.

Cultivate and maintain excellent relationships with stakeholder groups, other government agencies,

community non-profits, advocates, family members, and justice-involved individuals in the Borough.

Preferred Skills

• Excellent verbal and written communication skills, with relevant public speaking skills and the ability to distill messaging to a diverse range of audiences both digitally and in-person.
• Excellent problem-solving, organization, and project management skills. - Team player with strong interpersonal skills resulting in exceptional rapport with people.
• Ability to work independently and lead projects, take the initiative, think strategically, and work creatively. - Ability to multi-task and meet constricted deadlines designated by program requirements and needs.
• Confidence, enthusiasm, and professionalism when communicating with external partners and the internal team

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.