Healthcare Customer Service Representative

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Healthcare Customer Service Representative - Phone Intake (Remote).Key ResponsibilitiesServe as the first point of contact for patients needing home healthcare servicesHandle approximately 60-65 incoming calls daily from providers, referral sources, and patientsCollect and enter clinical and demographic information into the CareCentrix portalRequired QualificationsHigh School Diploma or GEDMinimum 2 years of customer service experience in a call center environmentMinimum 1 year of experience in the healthcare or medical industry with knowledge of medical terminologyAbility to navigate dual monitors and multiple applicationsIntermediate keyboarding abilities (at least 30 WPM) and basic PC skills

8 days ago
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