Join our opening team at the bustling 4-floor soccer lounge located on 141 Chrystie Street in Manhattan! We are currently seeking a dedicated and experienced Service Manager to oversee daily operations and ensure an exceptional experience for our patrons.
Responsibilities :
- Operational Oversight : Manage day-to-day operations of the soccer lounge across all four floors.
- Team Leadership : Lead and inspire a diverse team of service staff, ensuring high morale and efficiency.
- Customer Service : Maintain high standards of customer service, ensuring an enjoyable experience for all guests.
- Inventory and Supplies : Manage inventory levels and coordinate with suppliers to ensure adequate stock.
- Quality Control : Monitor service standards and implement improvements as needed.
- Events and Reservations : Coordinate special events and handle reservations to maximize occupancy and revenue.
- Health and Safety : Ensure compliance with health and safety regulations and maintain a safe environment for staff and patrons.
Requirements :
- Experience : Minimum 2-3 years of experience in hospitality management, ideally in a busy restaurant, lounge, or similar environment.
- Leadership Skills : Proven ability to lead and motivate a team to achieve operational goals.
- Communication : Excellent communication and interpersonal skills.
- Problem-Solving : Strong analytical and problem-solving abilities.
- Flexibility : Ability to work evenings, weekends, and holidays as needed.
- Passion for Soccer : A love for soccer and enthusiasm for creating an immersive experience for soccer enthusiasts.
We are an equal opportunity employer & value diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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