Job Description
The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook.
Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.
Create an unforgettable customer experience
- Works with the sales team to ensure each customer receives the best experience possible.
- Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
- Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events.
- Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
Be the business
- Motivates sales team and achieve sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Leads the team in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support the business goal.
Leadership / Ownership
- Leads the processing of all shipments of product, as well as inventory management.
- Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
- Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning.
- Utilizes the utmost responsibility, attention to protocol and safety standards in closing / opening the store daily.
- Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Qualifications
- Available morning and / or evening, work 8 hour shifts, 5 days / week, available at least 1 weekend day.
- Must be a leader in punctuality and attendance, adhering to scheduled shifts.
- Ability to develop relationships with customers and colleagues.
- A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
- Eager to develop new skills and responsive to feedback.
Additional Information
Benefits :
- Health Insurance
- Paid Time Off
- Employee Discount
- 401(k)
P/T Store Manager - Cambridge Retail Thrift (Open to MTW Alumni Only)
The Store Manager will support oversight of all aspects of the retail store including maximizing profitability, training, inventory management, donation processing and supporting current graduates on shifts. More Than Words (MTW) seeks a creative, highly motivated, and detail-oriented MTW Alumni to ...
Retail Store Manager
We are seeking a dynamic Store Manager to join our team. Operates as a front-line manager focused on executing store functions through staff members. You are responsible for building and leading a team to produce in all areas of store operations including but not limited to sales generation, ensurin...
Store Manager - Boston Retail Boston, MA
Anticipate hiring needs and ensure recruitment of best profiles for store; manage all scheduling, time off and payroll for the store. Minimum of 3 years of experience in retail store management. Proven understanding of all facets of retail, including business development, visual merchandising and st...
Retail Store Manager - Gateway Center
Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Store Manager you will enjoy the opportunity to develop outstanding associates, deliver exceptional and con...
Deputy Store Manager
When your Store Manager isn’t around, it’s down to you! You’ll take charge of your store and drive your team to deliver a fantastic result, day in & day out! Our managers at B&M aren’t office managers – as a Deputy Store Manager, you're out there on the floor with your team, coaching and inspiring t...
Assistant Store Manager | Market Street | Lynnfield, MA
Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business. Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and incre...
Assistant Store Manager - 24H300
Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. As an Assistant Store M...
Retail Store Manager
Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 co...
Retail Assistant Store Manager - Assembly Row 6237, Somerville, MA
As an international company with over 55 thousand employees and over 160 retail stores across the U. Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment. Ability to effectively communicate with customers and store per...
Retail Store Manager
Cultivate a clienteling culture within the store, building and maintaining relationships with high-value clients to drive repeat business and increase customer loyalty. Ensure the store is visually appealing and merchandised according to company standards. Maintain a safe and clean store environment...