Job Description
Job Description
Job Description
Primary responsibility is to provide exceptional customer service to both patients on the phone and in the office. The candidate will also assist the Office Manager with daily office responsibilities.
The candidate must be professional, outgoing, patient, warm and compassionate. Must have a strong, clear phone voice. Must enjoy working with Senior citizens and the hearing impaired.
We are looking for someone to work part-time from Monday-Thursday, 12 : 00 P.M. to 5 : 00 P.M. This position will develop into a full-time position.
Must be flexible with schedule and be willing to fill in at front desk when needed. Must have a desire to learn new skills in working with hearing aids.
Must have good organizational skills and be customer focused. Must be good at multi-tasking, prioritizing and work with a sense of urgency.
Previous experience in a medical office setting preferred or one to three years experience in customer service.
- Job Duties;
- Answer incoming phone calls
- Check patients in and out of appointments
- Schedule appointments
- Greet patients
- Make reminder phone calls
- Verify insurance benefits
- Maintains customer confidence and protect operations by keeping information confidential
Skills / Qualifications :
Telephone Skills, Verbal Communication, Microsoft Office Skills, Attention to Detail, Confident Personality, Quality Focus, Good People Skills.
Company Description
Colorado Tinnitus and Hearing Center, Inc. is an Audiological practice focused on treating patients who suffer from Hearing Loss, Tinnitus (ringing in the ears), Hyperacusis (sound sensitivity) and Misophonia.
Company Description
Colorado Tinnitus and Hearing Center, Inc. is an Audiological practice focused on treating patients who suffer from Hearing Loss, Tinnitus (ringing in the ears), Hyperacusis (sound sensitivity) and Misophonia.
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