Senior Business Control Specialist -Risk Programs and Governance, Data Management Team-Global Treasury, Merchant and Estate Operations

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Summary

This position is part of Global Treasury and Merchant Operations Risk and Business Control organization. The Data Management and Governance team is responsible for providing governance oversight and facilitating routines to validate accuracy of Front-Line Unit operating procedures and adherence to policies and standards.

This includes : all GTMO initiatives, reviews, attestations and assessments and adherence and validation of the standards and conveying the deliverables across each region to drive compliance.

Key Responsibilities Include :

• Provide analytical support in executing internal control discipline and operational excellence within a Line of Business (LOB) / Enterprise Control Function (ECF).
• Adherence to the Data Management Policy and the aligned Data Standards (Capture, Enterprise Data Incident Management, External Data Transmission, and USE) attesting that all GTMO is adherent on an annual basis
• Collaborate with the Single Process Inventory (SPI) Leads on Data Standard Adherence, Data Transmission Registrations, and Data Risk / Controls as it pertains to GTMO Single Process Inventory
• Provide quarterly Data Assessment Resolution Tracking (DART) Training to GTMO Global Business Partners
• Adherence to the SLA's / Metrics as it pertains to DART
• Adherence to all Data Transmission Registrations renewals and registrations are monitored on periodic basis attesting that all information contained in the Registration record is complete and accurate
• Assist to create New Data Transmission Registrations if applicable
• Create timely and accurate business communications
• Implement, monitor, and modify data related procedures for GTMO Data Governance Team and GTMO
• Present key messages, effective recommendations and information to Senior Leaders and Business Partners
• Escalate issues or concerns as appropriate to the Global Operations Data Governance team
• Escalate incidents that have passed key milestones and / or required technology funding to leadership
• Attend Data Governance meetings, Incident Management Process meeting, etc.

Job Description :

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards.

Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Key Responsibilities Include :

• Provide analytical support in executing internal control discipline and operational excellence within a Line of Business (LOB) / Enterprise Control Function (ECF).
• Adherence to the Data Management Policy and the aligned Data Standards (Capture, Enterprise Data Incident Management, External Data Transmission, and USE) attesting that all GTMO is adherent on an annual basis
• Collaborate with the Single Process Inventory (SPI) Leads on Data Standard Adherence, Data Transmission Registrations, and Data Risk / Controls as it pertains to GTMO Single Process Inventory
• Provide quarterly Data Assessment Resolution Tracking (DART) Training to GTMO Global Business Partners
• Adherence to the SLA's / Metrics as it pertains to DART
• Adherence to all Data Transmission Registrations renewals and registrations are monitored on periodic basis attesting that all information contained in the Registration record is complete and accurate
• Assist to create New Data Transmission Registrations if applicable
• Create timely and accurate business communications
• Implement, monitor, and modify data related procedures for GTMO Data Governance Team and GTMO
• Present key messages, effective recommendations and information to Senior Leaders and Business Partners
• Escalate issues or concerns as appropriate to the Global Operations Data Governance team
• Escalate incidents that have passed key milestones and / or required technology funding to leadership
• Attend Data Governance meetings, Incident Management Process meeting, etc.

Required Skills :

• Process knowledge of Global Treasury and Merchant Operations products, processes, and systems
• Strong risk identification, resolution, and escalation skills with ability to make recommendations and provide guidance on remediation decisions
• Familiarity with Enterprise Process Control Framework, Audit, Risk, or Compliance background
• Prior risk and remediation experience
• Deadline driven and able to work under pressure
• Strong attention to detail, planning, and management organizational skills
• Must be quick learner and should have good grasping skills
• Well-organized with ability to manage multiple tasks and competing priorities and deadlines
• Strong critical thinking skills to solve problems and drive change
• Proven ability to facilitate meetings and document thorough meeting notes and action items
• Excellent verbal and written skills with strong procedure or technical writing skills
• Excellent interpersonal communication skills with ability to manage business relationships
• Ability to independently partner with Global Business Partners to overcome obstacles, collaborating and gaining consensus to create streamlined and accurate documentation
• Flexibility in adjusting quickly to a changing environment
• Ability to effectively collaborate with Global Business Partners in different locations
• Advanced Proficiency in Microsoft Word
• Proficiency in Excel, PowerPoint, Outlook

Shift :

1st shift (United States of America)

Hours Per Week :