Employee Health & Benefits Account Associate

Description :

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.

More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Learn more about what makes us different and how you can thrive as a Employee Health & Benefits Account Associate at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.

With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

Applicants must be within driving distance to a local Southeast Region office to be considered for this role and have the ability to commute to a local office a minimum of three days per week.

A day in the life.

As an Account Associate you will :

• Have a basic working knowledge and understanding of the employee benefits brokerage and consulting business.
• Prepare and send carrier RFPs for clients ranging in size from 50-2,000 employees.
• Deliver presentation materials for prospective and existing clients.
• Work with Account Managers and Account Executives for new client onboarding and renewal execution.
• Be responsible for implementation of Medical, Dental, Vision, Life and Disability plans, as well as implementation of COBRA, FSA, HRA and HSA plans.
• Provide assistance setting up benefits administration processes for clients (manual or automated processes) and eligibility process interface.
• Assist clients with 5500 filings, document review, annual compliance notices, and ACA reporting.
• Facilitate general problem solving and researching answers to client questions, including escalated claims and eligibility issues.
• Provide assistance with post-sale / renewal activities and preparing open enrollment materials, as well as assistance with design and content of custom employee communication pieces (in partnership with the Creative Services team).
• Organize and conduct onsite or remote enrollment meetings.
• Perform bill reconciliation and administrative problem solving.
• Be responsible for requesting and organizing claims reports for client stewardship meetings.
• Provide additional assistance in the new business and renewal process as requested.
• Enter data into the agency management system and verify for accuracy.
• Participate in the new business marketing process as directed by Producer / Account Executive.
• Attend team meetings, educational workshops, carrier functions, staff meetings, and social events, as needed.
• Provide support in setting up and executing client benefit surveys as well as wellness initiatives as needed.

Our future colleague.

We’d love to meet you if your professional track record includes these skills :

• Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience.
• 2+ years of work-related experience with demonstrated proficiency in multiple disciplines / processes related to the position.
• Ability to work within a team setting and demonstrate value outside of your assigned role when client or team needs call for it.
• Demonstrated understanding of when to proceed alone and when to involve the Account Executive, Account Manager, Producer or others.
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
• Life and Health Insurance license or obtain within 90 days of employment.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities
6 days ago