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Sales Manager

Sales Manager

HEI Hotels and ResortsNashville, TN, US
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Waymore's Guest House Sales Manager

Waymore's Guest House in East Nashville is a boutique hotel known for its stylish, laid-back vibe and strong community feel. Our associates get to be part of a lively, creative space that attracts both locals and travelers with our vibrant atmosphere, rooftop bar, live music, and popular brunch scene. Situated in East Nashville, Waymore's is surrounded by great restaurants, music venues, and shops. Associates benefit from being near public transportation and in a culturally rich and walkable neighborhood. Come join our friendly and supportive family where all are welcome!

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Essential Duties and Responsibilities

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
  • Comply with attendance rules and be available to work on a regular basis.
  • Prepare correspondence to customers, internal booking reports and file maintenance.
  • Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
  • Attend trade shows, community events and industry meetings.
  • Knowledge of market trends, competition, and key customers of the hotel.
  • Perform any other job-related duties as assigned.

Qualifications and Skills

  • 1+ years of past sales experience preferred.
  • Essential prior experience in the field of hospitality with specific experience in catering sales.
  • Must have experience at a similar size and quality hotel.
  • Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers.
  • Knowledge of hotel features, benefits, and competing hotels within the market
  • Ability to execute appropriate action plans.
  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to work effectively under time constraints and deadlines.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
  • Compensation

    Salary Range : $55,000.00 - $65,000.00 Annually Tipped / Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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    Sales Manager • Nashville, TN, US

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