Business Analyst

Job# : 2050140

Job Description :

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.

Apex has an opportunity for a Business Analyst . For applicants who are interested in this opportunity, send your updated resume to Derek Downing, Account Manager, at .

Here are the details :

Position : Business Analyst

Location? 100 Hancock St. Quincy

Duration : : 1+ year(s) w / renewal

Rate : Negotiable Based on Experience

PROGRAM OVERVIEW

The Executive Office of Health and Human Services (EOHHS) is the largest secretariat in state government and is comprised of 11 agencies and the MassHealth program.

Our efforts are focused on the health, resilience, and independence of the one in three residents of the Commonwealth we serve.

Our public health programs touch every community in the Commonwealth. The EOHHS services directly touch the lives of slightly more than 1 in 3 residents in the Commonwealth some of our most vulnerable children, youth, adults, and elders.

HHS provides access to medical and behavioral health care, substance misuse treatment, long term services and support, and nutritional and financial benefits to those with low incomes.

We connect elders and individuals with disabilities with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe.

We support individuals who are developmentally disabled, mentally ill, blind, deaf or hard of hearing.

POSITION OVERVIEW :

The Commonwealth of Massachusetts Executive Office for Health and Human Services (EOHHS) seeks to improve a constituent’s experience while interacting with eligibility and enrollment processes across its various agencies through more efficient and collaborative processes.

This project will, through a series of iterative improvements, knit the various processes together into an Integrated Eligibility and Enrollment program to provide constituents with a unified view of applying, managing and being notified by Benefits programs.

Position Summary : The Business Analyst will report to the program director and closely work with the IE&E PMO to support key programmatic initiatives ensuring deliverables are in line with the Program’s goals and meet the objectives of the various business stakeholders.

The BA is an active member in all phases of the project including requirements gathering, design and development activities, testing, implementation, and ongoing operation.

They serve as a liaison between the business community, the software quality assurance team, project management office and the technical development team and, as such, should have worked with Content Management Solutions, SaaS solutions, and are well-versed in operational concepts, and the Software Development Life Cycle.

They are responsible for providing business systems analysis and process redesign expertise, interacting with business internal and external users to clearly define and document requirements.

The candidate must have a strong working knowledge of eligibility and enrollment processes for Benefits management.

DETAILED STATEMENT OF JOB DUTIES AND RESPONSIBILITIES :

• Stay current on stakeholder needs and the program vision
• Serve as the custodian of program objectives and business requirements and assist in their realization
• Produce a variety of high-quality documents within stipulated timelines that are complete, universally acceptable, and effectively communicate objectives.
• Participate in and contribute to JRM / JAD workshops with business SMEs, developers, testers, and BAs to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc.
• Develop user stories working closely with business SME’s in identifying / eliciting and documenting business requirements
• Publish / Review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements.
• Review test summary reports ensuring adequate testing coverage for key functional areas.
• Support stakeholders during each release / implementation.
• Closely co-ordinate with business stakeholders and track the deliverable submission, review and approval for supporting the ongoing enhancement release schedule.
• Support program director for tracking the enhancement resources capacity, assignment of weekly tasks, and utilization of the weekly hours.
• Learn the programs requirements management, change management, and defect management tools and track requirements / defect status throughout the project for the functional areas.
• Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Program
• Serve as an SME for the program and contribute to and review documents crafted by other teams.

EDUCATION, EXPERIENCE, and QUALIFICATIONS

• Bachelor’s Degree
• 4-5 years of IT applications experience as a Business Analyst
• At least 2 years of experience supporting a benefits management program’s eligibility management processes
• Demonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive information
• Demonstrated ability to analyze and synthesize business requirements
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Excellent communication & negotiation skills and experience in supporting technical and non-technical staff
• Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal / external changes
• Demonstrated expertise in information systems, business operations, requirements analysis, and integration / design of solutions.
• The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever

Additional Benefits :

For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical / health benefits options, a W2 hourly rate, weekly pay, and direct deposit!

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.