Job Description
Job Description
CASE MANAGER SUPERVISOR
We are excited to invite a passionate and experienced Case Manager Supervisor to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Manager Supervisor for our Families w / Children facility located in the Longwood area of the Bronx.
The Case Manager Supervisor will oversee the performance of Housing Specialists and Case Managers including periodic case file audits and weekly meetings.
The Case Manager Supervisor will also liaise with Social Workers and partners, provide guidance, and take on a caseload as needed.
ABOUT HOMES FOR THE HOMELESS, INC.
Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep.
Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community.
Our goal is to have a positive impact so families can thrive long after they leave our shelters.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure that Case Managers are referring clients to existing employment readiness services, and research and implement new strategies for assisting clients with the job search.
- Ensure that intakes are completed within 48 hours of arrival and provide signature for each.
- Ensure that housing specialists are completing intakes and following up.
- Complete chart audits to ensure compliance with state and city mandates.
- Provide notification of the department’s hours and available services for facility bulletin boards.
- Provide ongoing training and support to case management and housing staff.
- Ensure that all State and DHS mandates are being adhered to.
QUALIFICATIONS
- BA / BS and at least 1-2 years of experience supervising case managers
- Familiarity with DHS procedures and NYC housing programs
- Excellent computer skills with proficiency in Microsoft Office
- Knowledge of CARES a plus
- Strong communication and interpersonal skills
- Bilingual English / Spanish a plus
COMPENSATION / EEO :
In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance.
In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employee-funded 403(b) retirement plan, commuter benefits, life insurance, Work / Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days, and 12 paid holidays.
Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.
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