Senior Network Support Engineer

VirtualVocations
Marietta, Georgia, United States
Full-time
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A company is looking for a Senior Network Support Engineer.Key Responsibilities : Perform troubleshooting of data networks, endpoints, and peripheral devices for high-profile customersGuide and mentor team members on complex service issues involving network and communication systems applicationsPrepare and communicate schedules, staffing for standard hours, and on-call assignments for complete coverage of Tier II / Tier III ticketsRequired Qualifications : Bachelor's degree in computer science, information technology, or network engineeringMinimum of three years of experience in a network support capacityExperience with IP Networking, LAN / WAN routing, switching, enterprise wireless, and enterprise firewalls / UTMKnowledge of specific networking technologies such as Ruckus Wireless, Aruba Wireless, Meraki Wireless, etcAbility to work a flexible schedule in a 24 / 7 / 365 Call Center, including weekends and some holidays

8 days ago
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