Underwriting Manager – National Accounts Property Underwriting Associate Leader

JOB DESCRIPTION

The Underwriting Manager manages a team of Underwriting Associates for National Accounts Property Risk Management and is accountable for renewal and new business data preparation and analysis used to inform prudent underwriting decisions throughout an account life cycle from submission through policy issuance in accordance with underwriting strategies and guidelines.

Under general management direction, works within broad limits of authority requiring a high degree of technical complexity and coordination.

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines :

1. Manages the work activities, performance and development of Underwriting Associate (UA) staff that support a team of Underwriters.

2. Coaches, leads and develops Underwriting Associates and participates in the development of UAtraining including granting of underwriting authority.

3. Makes recommendations on underwriting policy, process, and workflow to management. Collaborates with stakeholders such as department management, Operations, UW Shared Services for process enhancement and efficiencies.

4. Reviews and manages the application of underwriting policy, analysis to determine acceptability of risk, file documentation, calculation of pricing and preparation of quotes within a team of underwriters’ books of business.

5. Develops business report acumen and prepares and presents operational reports to management.

6. Drives business unit initiatives and business strategies ensuring UAs adhere to role responsibilities, process and workflow expectations.

7. Develops, maintains and cultivates agency and / or broker relationships to ensure positive and profitable outcomes.

8. Keeps current on line of business strategy, shared & layered marketplace trends and business implications, state / territory issues, regulations and trends.

May perform additional duties as assigned.

Reporting Relationship

Director or above

Skills, Knowledge & Abilities

1. Ability to effectively lead, coach and develop underwriting staff.

2. Advanced technical expertise, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.

3. Strong interpersonal, communication, negotiation and presentation skills.

4. Ability to effectively interact with all levels of CNA's internal and external business partners.

5. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.

6. Embraces a dynamic, fast-past work environment with a culture of continuous learning and development.

7. Ability to deal with ambiguous situations and issues.

8. Creativity in resolving unique and challenging business problems.

9. Ability to achieve business goals and objectives.

10. Experience working in a highly collaborative environment.

11. Strong Knowledge of Microsoft Office Suite (emphasis on Excel) and Adobe 12. Professional as well as other business-related software.

Education & Experience

1. Bachelor's degree or equivalent experience. Professional designations preferred.

2. Typically a minimum eight years underwriting experience.