If the following job requirements and experience match your skills, please ensure you apply promptly.
We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 3 IT Tech Support Manager, you will handle numerous higher level technical issues for our company and Clients and will be responsible for managing and overseeing our Level I and II IT support operations, ensuring efficient and effective workflow.
This position is based out of Duncan, South Carolina with 10% travel in SC / NC. NOTE : This is Not a remote position this must be worked on-site.
Must have management experience and organization skills.
Why work for Morris Business Solutions :
- Supportive and motivational team with a family style environment
- Competitive benefits including a 401K with company match
- Generous bonus and raises based on performance
- We are a growing company with plenty of room for career growth
- All-inclusive annual trip for top employees
Qualifications :
- 5 years minimum experience in an IT field
- 5 years minimum experience in a Management Position
- Experience with installation, configuration and monitoring of small networks and firewalls
- Experience with MSP
- Experience supporting users with Office 365 applications (to include MS Teams)
- Can take detailed notes and reports on clients
- Ability to handle multiple tasks in rapid succession
- Strong attention to accuracy and detail with troubleshooting and problem-solving skills.
- Experience working with active directory, VPN, and SQL servers is preferred
- IT related Associates or Bachelor’s Degree, or comparable experience
- Experienced with FM Audit, Connectwise, or IT ticketing software
- Experience writing SOPs
- Experience with IP Phones
Compensation and benefits :
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401K with company match
- Company paid Life Insurance
- Paid Time Off plus Paid Holidays
- Yearly Raises
- Employee Assistance Programs
- Training and Development Opportunities
- Presidents Club Trip for highest rated employees.
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