Community Manager Job at Fairstead ESC LLC in Memphis

Overview

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead’s commitment to communities is realized through an in-house platform that leverages acquisitions, development, design and construction, asset management, and property management.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead’s Core Values : Innovation, Determination, Integrity, Humility, Empathy and Partnerships

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and the overall performance of their assigned property as detailed below.

Responsibilities

• Ensure adherence to laws relating to leasing, including HUD, Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.
• Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develop responses to regulatory agencies in coordination with the Compliance Department.
• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease / compliance requirements.
• Prepare all site REAC reviews, EHS violations cleared, MOR, Investor Site Reviews, LIHTC Reviews, and perform annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and complex-wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs.
• Alert staff of move-ins, move-outs, and any emergencies.
• Supervise, direct, and monitor preventive and emergency maintenance / repairs to ensure compliance with all regulations.
• Coordinate vendor bids and contractor quotes.
• Conduct and document unit inspections.
• Conduct bi-annual walk-throughs with the Building Superintendent.
• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are noted, planned for, and addressed.
• Provide updates on various ongoing construction projects / unit renovations.
• Work with the construction team on avoiding violations, inspections, and necessary access.
• Attend monthly financial catch-up meetings and monitor budgets.

Benefits

Qualifications

Diversity in backgrounds and experiences is key to Fairstead’s success. Fairstead is an equal opportunity employer and our goal is to ensure competitive total compensation that is commensurate with experience, location, and market benchmarks.

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