Job Description
Job Description
Key Responsibilities :
- Proficiency in Microsoft Excel (organizing data, pivot tables, vlookup, etc.) and logistics software
- Handle incoming customer inquiries via phone, email, and chat, ensuring a high level of customer satisfaction.
- Coordinate with warehouse staff to manage inventory levels, and to fulfill and expedite orders.
- Create and manage shipping documentation such as bills of lading, packing slips, and invoices.
- Work closely with the logistics team to provide customers with timely and accurate delivery updates.
- Resolve customer complaints and issues in a professional and timely manner.
- Assist in tracking and reporting key performance indicators relevant to the customer service department.
- Ensure compliance with safety and warehouse procedures.
NOTE :
- This role involves moving around the warehouse as needed to coordinate dispatching activities.
- The position is not strictly a desk / office position and will require physical presence in the warehouse, no lifting is involved.
Company Description
Join our family at We Help LLC, a Hispanic-owned staffing agency specializing in warehouse and logistics operations. We are passionate about connecting exceptional workers with outstanding job opportunities in the warehouse sector.
While we have a special focus on empowering the Hispanic community, we warmly welcome candidates from all backgrounds. Experience the unique blend of a supportive work environment, growth opportunities, and a community that cares.
Let us be the bridge to your next great job in logistics and warehousing.
Company Description
Join our family at We Help LLC, a Hispanic-owned staffing agency specializing in warehouse and logistics operations. We are passionate about connecting exceptional workers with outstanding job opportunities in the warehouse sector.
While we have a special focus on empowering the Hispanic community, we warmly welcome candidates from all backgrounds. Experience the unique blend of a supportive work environment, growth opportunities, and a community that cares.
Let us be the bridge to your next great job in logistics and warehousing.
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