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HRIS, Analyst

HRIS, Analyst

Endicott CollegeDedham, MA, US
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HRIS Analyst

The HRIS Analyst reports to the Director of HR Operations and is responsible for the day-to-day management, functionality, and ongoing improvement of the Workday platform across HR, Payroll, Time Tracking, and Absence. This role provides expert support, helps drive process improvements, and delivers accurate, actionable data to support the College's goals.

Key Responsibilities

Workday System Management & Optimization :

  • Serve as the primary owner for the day-to-day optimal functioning, maintenance, and user support of the Workday HCM platform.
  • Implement and thoroughly test new Workday features, updates, and semi-annual releases, managing regression testing to minimize disruptions and ensuring clear process documentation.
  • Receive enhancement requests and provide solutions on how to meet these needs within Workday, with prioritization being handled by the appropriate supervisor.
  • Manage all configuration changes and updates within Workday for payroll, time tracking, absence, benefit plans, and compensation structures.
  • Collaborate closely with IT Business Analysts's on configuration and reports.
  • Troubleshoot and collaborate on integration errors to ensure seamless data flow with IT Business Analysts.
  • Review integrations for banking, time entry, and benefit files generated from payroll settlement, resolving issues that prevent successful integration.
  • Support recruiting and onboarding processes within Workday, ensuring a smooth technical experience for new hires.
  • Identify opportunities to improve system workflows or reduce manual processes, recommending and testing enhancements that improve functionality and end-user experience.

User Support, Training & Documentation :

  • Provide ongoing support and guidance to end-users (employees, managers, HR staff) on Workday functionality and processes.
  • Address user inquiries, access issues, and data discrepancies in a timely and effective manner, coordinating closely with other teams for complex issues.
  • Liaise directly with Workday support for critical system issues and enhancement requests.
  • Conduct regular audits of user access in HR / payroll departments to ensure consistency and proper access management.
  • Develop and deliver training materials and sessions for new functionalities or system changes, coordinating with HR Business Partners for broader internal training efforts.
  • Document new and updated Workday processes and workflows, and support internal HR training by coordinating materials, logistics, or Workday "how-to" guides.
  • Create or refine internal request forms or workflows for common HR processes (e.g., job changes, reclasses, extensions) to streamline requests.
  • Partner with Director and HR colleagues to anticipate user needs and adapt support approaches accordingly.

    • Reporting, Analytics & Process Support :

  • Create, run, and maintain custom reports and dashboards to provide insights and support operational improvements for HR Business Partners.
  • Provide analytics to identify trends (e.g., retention, DEI, turnover, hiring) to support data-driven decision-making.
  • Support Workday-related projects and cross-functional initiatives as directed.
  • Collaborate with HR Business Partners to implement and refine operational processes (e.g., onboarding, offboarding, promotions, performance reviews) to ensure consistency.
  • Document standard HR processes and create shared templates and job aids to improve internal clarity and cross-coverage.
  • Maintain internal Standard Operating Procedures (SOPs) and timelines for cyclical HR work (e.g., performance review periods, salary adjustments, reappointment processes).
  • Run and maintain compliance tracking reports (e.g., trainings, onboarding status, exit interviews, I-9 / rechecks).
  • Coordinate periodic HR process audits and flag gaps or areas for improvement.
  • Manage and refine internal HR dashboards to give real-time visibility into trends or key priorities.
  • Other duties as assigned.

    • Collaboration & System Governance :

  • Participate in governance and change control committees related to Workday and payroll systems.
  • Collaborate with departments and / or third-party vendors to identify needs and find compliant means to meet those needs.
  • Build strong, trust-based relationships with partners across HR, Finance, IT and other units to support shared goals.
  • Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings. Show a spirit of collaboration and community involvement, including volunteering when possible.

    • Core Competencies :

  • Technical Proficiency : Deep understanding and hands-on experience with HRIS platforms, particularly Workday, including configuration, security, reporting, and integration.
  • Problem-Solving : Ability to diagnose complex system issues, identify root causes, and implement effective solutions.
  • Analytical Thinking : Skill in interpreting data, identifying trends, and providing actionable insights for decision-making.
  • Communication : Clear and effective verbal and written communication, with the ability to explain technical concepts to non-technical audiences.
  • Project Management : Capability to manage projects from conception to completion, including planning, execution, and risk management.
  • Attention to Detail : Meticulous accuracy in managing data, configurations, and compliance requirements, especially related to payroll.
  • Collaboration & Teamwork : Ability to work effectively with diverse teams, stakeholders, and vendors to achieve common goals.
  • Customer Service : Responsive and helpful in providing support and guidance to end-users and internal partners.
  • Adaptability : Willingness to learn new technologies and adjust to evolving system functionalities and organizational needs.

    • Qualifications and Skills

    Education and Experience :

  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
  • Minimum of 5 years of experience in HRIS management, with a strong focus on Workday HCM, Payroll, Time Tracking, and Absence modules.
  • Proven experience in managing full payroll cycles and ensuring payroll compliance.
  • Experience with system implementations, upgrades, and large-scale data migrations.
  • Experience training and supporting end-users on HRIS platforms.

    • Required Skills / Abilities :

  • Expert-level proficiency in Workday HCM, Payroll, Time Tracking, and Absence configuration and functionality.
  • Strong understanding of payroll laws, tax regulations, and compliance requirements (federal, state, and local).
  • Ability to troubleshoot complex HRIS and payroll issues effectively.
  • Proficiency in creating custom reports and dashboards within Workday.
  • Strong analytical and data interpretation skills.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Demonstrated project management skills, with the ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Office Suite, especially Excel, for data analysis and manipulation.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong attention to detail and organizational skills with the ability to manage multiple projects and deadlines effectively.
  • Ability to adapt quickly, take initiative, and contribute proactively to team success.
  • Ability to balance competing priorities and meet critical deadlines without compromising accuracy or quality.
  • Demonstrated flexibility and responsiveness in a dynamic, evolving work environment.
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