Senior User Experience Designer, Amazon Customs and Trade Program & Product
Job ID : 2707125 Amazon.com Services LLC
The Amazon Customs and Trade Program & Product is a highly innovative team of program and product managers collaborating to deliver customs brokerage and trade solutions for our internal and external customers.
We are building Amazon Customs and Trade into a global offering handling cross-border movements of cargo. Our mission is to transform global trade and increase the speed of frictionless cross-border solutions by providing strategic, transparent, and predictable customs and trade services and technologies.
Simply put, we are making it easy for our customers to meet the regulatory requirements associated with the international movement of goods while bringing them value.
And all of this in a customer-obsessed manner!
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Key Responsibilities
- User Research and Analysis :
- Conduct user research through interviews, surveys, usability tests, and analytics tools.
- Analyze user data to derive insights and identify pain points.
- Create user personas and journey maps to understand user behavior and needs.
- Conduct UX workshops and apply proper UX methods to acquire in-depth knowledge into users and to drive cross-functional alignment.
- Design and Prototyping :
- Develop wireframes, mockups, and prototypes for new features and products.
- Design intuitive and engaging user interfaces (UIs) that align with user needs and business goals.
- Iterate on designs based on user feedback and usability testing.
- Leverage and improve design systems to create designs that are consistent and scalable.
- Develop strategic concepts based on voice of customers and stakeholders to inspire cross-functional teams.
- Create visionary designs that connect dots across multiple organizations and ensure a coherent design strategy for the business.
- Collaboration and Communication :
- Collaborate with cross-functional teams, including product managers, developers, and other designers.
- Present design concepts and solutions to stakeholders, incorporating feedback as needed.
- Ensure that design specifications are accurately implemented during the development process.
- Responsible for design planning and design operations for the business and championing priorities based on value added to customers.
- Proactively communicate and identify collaboration opportunities with partner businesses to create a flywheel.
- Usability Testing and Quality Assurance :
- Plan and conduct usability tests to evaluate design effectiveness.
- Gather and analyze test results to refine and improve user interfaces.
- Ensure that final products meet high standards of usability and accessibility.
- Continuous Improvement :
- Stay up-to-date with industry trends, best practices, and emerging technologies in UX / UI design.
- Advocate for user-centric design principles and practices within the organization.
- Identify opportunities for enhancing the user experience across all digital touchpoints.
BASIC QUALIFICATIONS
- 8+ years of design experience
- Have an available online portfolio
PREFERRED QUALIFICATIONS
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100 / year in our lowest geographic market up to $211,600 / year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.
For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled.
Applicants should apply via our internal or external career site.
Posted : July 24, 2024 (Updated 1 day ago)
Posted : April 16, 2024 (Updated 2 days ago)
Posted : August 23, 2024 (Updated 2 days ago)
Posted : July 29, 2024 (Updated 2 days ago)
Posted : August 12, 2024 (Updated 2 days ago)
J-18808-Ljbffr
Senior Product Designer
Expected to design product experiences across web, mobile web and native apps (iOS and Android). Partner with other designers and collaborate with cross-functional teams – including product management, technology and consumer insights – to take work from ideation to reality. Interpret, infuse and le...
Senior Program Manager, Middle Mile Product & Tech
Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and del...
Senior Product Manager Tech, Digital Acceleration
For individuals with disabilities who would like to request an accommodation, please visit Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; ...
Senior Technical Program Manager, mShop App Release
Lead programs to deliver bar raising customer experiences with Amazon's Mobile Shopping App Release team!. Experience managing programs across cross functional teams, building processes and coordinating release schedules. Experience defining KPI's/SLA's used to drive multi-million dollar businesses ...
Senior Program Manager, Partner Support and Solutions
Interact with stakeholders at multiple levels and dynamically lead business and product teams to define and deliver solutions to establish standard processes and quality experiences. You will own a portfolio of business teams and play an integral role in the contact elimination and change management...
Senior Product Manager - Tech, AWS WAF
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to comple...
Senior Product Manager, Canada Supply Chain Excellence, Amazon Canada
The ideal candidate is highly analytical, adaptable and enjoys the intellectual challenge associated with learning, launching, and evolving the products that improve our operations. Experience with feature delivery and tradeoffs of a product. To get there, we need exceptionally talented, bright, and...
Senior Business Intelligence Engineer, Speed Analytics and Science
BIE will collaborate with diverse set of stakeholder including product managers, program managers, data scientists, software development engineers and other partner teams and analyze large data sets, prove and disprove hypothesis, automate existing solutions and build self-service dashboards and rep...
Retail Store Designer, Worldwide Retail Growth & Development, Store Design
This position will be responsible for the implementation and customization of brand design standards. Outstanding project management and communication skills, both written and verbal are required. Translating brand design standards and concepts in an innovative yet fiscally responsible way. Working ...
Senior Program Manager, Amazon Fuse
The Fuse team works closely with international partners in the mobile space to drive adoption of Amazon products and services like Amazon Prime, Prime Video, Amazon Music, Audible, Kindle Unlimited etc. You will help define Standard Operating Procedures (SOP) for expanding product launches in new ge...