BILLING ANALYST

Description

Position at Triage Partners, LLC

Billing Analyst

With exceptional customer focus in mind, we provide a variety of services across two major sectors - the telecommunications and supply chain industries.

Despite our different backgrounds and aspirations, our people all have one thing in common : We care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world.

Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers.

Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.

As a member of our Team, you must be :

• Quality-driven - Trusted resources, providing quality services without question.
• Team-oriented - Collaborative and cohesive, demonstrating relationships matter.
• Innovative - Providing solutions and critical thinking, with an innovative approach.

Perks of Working at Triage Partners :

• Hybrid / Remote Flexibility
• Comprehensive benefits package, including but not limited to medical, dental, vision, and life
• Medical and Dependent Care Flexible Spending Accounts (FSA)
• 401K Retirement with Company Match
• Paid Time Off
• Cellphone Reimbursement
• Employee Referral Bonus Program
• Career advancement opportunities
• Continuous training and personal development opportunities
• A quality Employee Recognition Program

The Billing Analyst records the day-to-day transactions related to Accounts Receivable (AR) and Accounts Payable (AP), and invoicing within the customer billing application.

Assists with other various activities in the accounting department, including payroll and providing back-office support for operations.

Specific responsibilities include :

• Assisting with the design and implementation of billing processes for new customers and recommend process improvements when needed.
• Ensuring invoices accurately reflect the terms and conditions agreed to in the professional services agreements and comply with governmental rules and regulations.
• Investigates and resolves billing discrepancies and errors.
• Creating invoices and billing materials to be sent directly to a customer
• Inputting payment history, upcoming payment information or other financial data into an individual account
• Verifies that the final billing entry is accurate before submitting
• Performs billing adjustment activities, researches payroll issues, and provides support for payroll adjustments
• Tracks outstanding billing issues, follows through, and resolves in a timely and professional manner
• Enter billing information into customer billing application
• Ensures completeness of billing and payroll data
• Reviews time entry data between multiple systems (comparing internal and external data) to ensure accuracy.
• Tracks recurring data entry / payroll issues and communicates with management so targeted training can be provided to resolve issues
• Maintain organized records of transactions for auditing purposes
• Other duties as assigned.

Qualifications and Requirements :

• High school diploma / GED required.
• Bachelor's degree in Business Administration, or related field is preferred.
• A minimum of 2-3 years of billing or accounting experience
• Experience working in the telecommunications industry and / or with Frontier
• or Lumen systems is highly preferred.
• A combination of staffing agency and corporate experience is preferred.
• Prior experience in telecommunications industry is preferred.

Technical Skills :

Excellent computer skills required including extensive experience with Microsoft Office (specifically Excel & Outlook).

Skills and Abilities :

• Excellent verbal and written communication skills.
• Ability to manage time effectively and handle multiple tasks.
• Enjoy working in a fast pace in a rapidly changing environment.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.

Employment with Triage Partners, LLC is contingent upon successful completion of our background check and drug screen process.