Entry Level Customer Service Representative

MILLY INC
Raleigh, NC, US
Full-time

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Employee discounts
  • Signing bonus

Looking for a fast-paced and exciting opportunity in customer service? Well, look no further! We are urgently seeking a Customer Service Representative (CSR) to join our vibrant team.

If you're passionate about providing top-notch customer care and thrive in a dynamic environment, then we want to hear from you!

As a Customer Service Representative, you will be the friendly face and voice of our company, delivering exceptional service to our valued customers.

You'll have the chance to handle diverse inquiries, ensuring each interaction leaves a positive and lasting impression. If you're a great communicator, a creative problem-solver, and love making customers happy, this is the role for you.

Key Responsibilities :

  • Respond to customer inquiries with a smile
  • Share your passion for our products and services by providing accurate and helpful information to customers
  • Turn frowns upside down by resolving customer complaints and issues swiftly and with a dose of empathy
  • Be the hero and escalate tricky issues to the right department for resolution
  • Stay on top of company products and policies so you can provide the best possible service

Qualifications :

  • High school diploma or equivalent
  • Proven track record of delivering outstanding customer service
  • Excellent communication and people skills
  • A knack for problem-solving and multi-tasking, even when the going gets tough

Benefits :

  • Competitive pay that recognizes your hard work
  • Paid time off to recharge and explore your passions
  • Professional development opportunities to help you grow and shine
  • A dynamic and collaborative work environment that feels like a second home

If you're ready to jump into an exciting and rewarding role as a Customer Service Representative, apply now! Please note, this position is ON-SITE and is NOT remote.

2 days ago
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