The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and / or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Requirements
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and / or concerns.
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service Representative ( REMOTE WORK )
Working with police departments, firefighters, teachers, postal workers and other labor unions as well. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and e...
Customer Service Part Time Computer Work from Home Job
Customer Service Part Time Computer Work from Home Job. Work from Home Online Computer Work - Administration, Data Entry & Short Studies/Feedback - Part Time & Full Time Work - No Experience Needed, Training Provided. Our company specializes in market research and is currently seeking indivi...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Remote position (Work from home). ...
Work From Home Customer Service Representative - Part Time
If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for. Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - ...
Remote Customer Service - Flexible Hours
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Remote position (Work from home). ...
Customer Service Position (Remote)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Remote position (Work from home). ...
Entry Level Customer Service – Remote
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. Altig Orlovic is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Work...
Customer Service Representative – Work From Home
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. Altig Orlovic is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Work...