Operations Supervisor
Introduction Welcome to Gallagher a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive.
At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.
Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
How you'll make an impact Supervises customer service representative. Ensures prompt and courteous, service to all customers.
Trains and develops hourly associates within department. Has responsibility for account management / customer service activities within a branch.
May directly provide customer service support to the largest and / or most complex clients. Implements the branch's policies and procedures and its operating plans.
May directly anticipate and provide solutions to the most complex business, operations, and customer service problems. Directly leads small team / group of customer service representatives.
About You Required : Associates degree and 5 years related experience required. Excellent knowledge of the insurance brokerage business.
Preferred : Behaviors : Strong people and process management experience. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
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