Description
The Patient Service Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
This position will have comprehensive knowledge of CPG patients' needs and will work in partnership with the physicians and clinical staff to ensure smooth and efficient delivery of care.
This role will field patient phone calls, work toward resolving problems and update all demographic and insurance information.
This position performs scheduling, medical record documentation and clerical functions in an accurate and timely manner, delivering the highest level of customer service over the phone and in person.
Qualifications
Required :
- High school graduate or equivalent
- Ability to effectively communicate in English, both verbally and in writing
- Basic computer knowledge and data entry skills
- Ability to type 35-40 wpm
Preferred :
- Minimum one year of medical office experience
- Previous experience with health insurance paid billing
- Second language proficiency
- ICD9 and CPT knowledge
Guest Services Representative - Guest Services, Casual, Rotating
Uses effective service recovery skills to solve problems or service breakdowns when they occur. Demonstrates knowledge of Revenue Cycle and the impact of Patient Access on all areas, from point of service collections to timely and accurate billing. Northwestern Medicine, adheres to the organization’...
Patient Service Rep- Full Time - Elgin, IL / Urology
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Billing Services: Ensures the collection of maximum ...
Customer Service Representative - Service Response Center, Casual, Rotating
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine. Customer Service Representative. Shows familiarity with customer needs in order to schedule correct services for each service request. This role ensures that the highest le...
Patient Service Rep - Full-Time / South Elgin, IL
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Billing Services: Ensures the collection of maximum ...
Certified Registered Nurse Anesthetist, Casual, Days
CRNA), in collaboration with staff anesthesiologists, provides high quality anesthetic care to patients in the inpatient and expanded outpatient facilities. Selects appropriate equipment and completes room set up in anticipation of patient's needs; completes room set up in an efficient, thorough and...
Patient Services Representative-Medical Imaging Full Time Days
The Patient Services Rep performs customer service functions in the medical practice office. This position ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. The Patient Services Rep also performs business office duties. Ob...
Cardiac Sonographer- Cardiology Casual Days
Ability to push, roll, move patients, the ultrasound machine, and furniture in order to perform exams. Excellent customer service, interpersonal and communication skills. Physical Demands: A physical demands test provides an objective way to identify if a candidate can meet the essential tasks for t...
Maternal Fetal Medicine | Plenty of Time Off | Join Team of 8 | Illinois|JO-2209-7583
Mission-minded organization seeking a Maternal Fetal Medicine physician to join established practice. Major teaching affiliate for the nearby College of Medicine. Full benefits package including a lucrative sign-on bonus, student loan repayment, paid relocation and more. ...
Patient Care Technician Medical Telemetry Days
Under the supervision of an RN, the Patient Care Tech performs basic patient care activities. Serves as liaison between patient care units and all other patient related departments. Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating....
Mammography Technologist- Breast Center Casual Days
Provides mammography and DEXA imaging and patient care services at defined levels to patients. Positions patients and selects anatomic and technical parameters accurately. Recognizes significant artifacts and equipment limitations and reports to appropriate staff. Assesses and educates patients acco...